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Nursing homeFAID #1767

Winter Haven Health and Rehabilitation Center

202 AVE O NE, WINTER HAVEN, FL, 33880

(863) 293-3103

140 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

202 Ave O Ne

Winter Haven, FL 33880

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Public record summary

What we can show you for free.

Bed capacity

140

CMS facility ID

105176

Care type

Nursing home

County

Polk

Facility name

Winter Haven Health and Rehabilitation Center

Street address

202 AVE O NE

City / state / ZIP

Winter Haven, FL 33880

Phone

(863) 293-3103

About this facility — Winter Haven Health and Rehabilitation Center

Winter Haven Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Winter Haven, Florida. It is licensed for 140 beds — above the median for skilled nursing facilities in Florida (120 beds).

It is one of 38 senior care facilities in Winter Haven and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Winter Haven Health and Rehabilitation Center 38 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $4,190 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Senior Health South

Ownership type

Non profit - Corporation

Registered owners & officers

Senior Health South Ex Llc

Direct owner · Additional disclosable party — 100% stake — since 2000

Brown, Jennifer

Operational control · Additional disclosable party — since 2019

Consulting Support Services, Llc

Operational control · Additional disclosable party — since 2011

Depiano, Rich

Officer — since 2014

Eleus Health Management Llc

Operational control · Additional disclosable party — since 2009

Facility Support Company, Llc

Operational control · Additional disclosable party — since 2010

Jaffe, Howard

Officer — since 2014

Kane Financial Services, Llc

Operational control · Additional disclosable party — since 2012

Mullen, Ann

Officer — since 2014

Omega Healthcare Investors, Inc

Security-interest holder · Additional disclosable party — since 2005

Richmond, Penny

Officer — since 2014

Robinson-brady, Alexia

Operational control · Additional disclosable party — since 2019

Select Rehabilitation, Llc

Additional disclosable party — since 2016

Senior Health Properties South, Inc

Indirect owner — since 2000

Regulatory standing

Licensed / certified since

1982-06-01

CMS overall rating

2 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$4,190 total

Last standard inspection

2024-01-24

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$326 per day (≈ $9,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 6% Medicare · 20% private/other

Occupancy

82% (fiscal year 2023)

Vs. state median

20% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

140

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2024-10-28Health inspectionComplaint-triggered1 citation

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-11-28

2024-01-24Health inspectionComplaint-triggered12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-24

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-24

F-0644

E · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-02-24

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-02-24

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-02-24

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-24

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-24

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-02-24

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-02-24

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-24

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-24

F-0838

D · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-02-24

5 earlier / fire-safety inspections (25 citations)

2021-10-22Health inspection7 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2021-11-21

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-11-21

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2021-11-21

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-11-21

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-11-21

F-0761

D · No harm found

Corrected 2021-11-21

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2021-11-21

2020-02-07Health inspection5 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-07

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2020-03-07

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2020-03-07

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2020-03-07

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2020-03-07

2024-09-03Fire-safety inspectionComplaint-triggered2 citations

K-0521

D · No harm foundFrom a complaint

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-10-03

K-0914

F · No harm foundFrom a complaint

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-10-03

2024-01-24Fire-safety inspection5 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-02-24

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-24

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-02-24

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-16

K-0929

D · No harm found

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2024-02-24

2020-02-07Fire-safety inspection6 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2020-03-07

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2020-03-07

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2020-03-07

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-03-07

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-03-07

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2020-03-07

Federal penalties

2024-01-24Fine$4,190

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105176.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered