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Nursing homeFAID #2014

Palm Garden of Winter Haven

1120 CYPRESS GARDENS BLVD, WINTER HAVEN, FL, 33884

(863) 293-3100

www.palmgardenofwinterhaven.com

120 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Palm Garden of Winter Haven

Address

1120 Cypress Gardens Blvd

Winter Haven, FL 33884

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Public record summary

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Bed capacity

120

CMS facility ID

105566

Care type

Nursing home

County

Polk

Facility name

Palm Garden of Winter Haven

Street address

1120 CYPRESS GARDENS BLVD

City / state / ZIP

Winter Haven, FL 33884

Phone

(863) 293-3100

Website

www.palmgardenofwinterhaven.com

About this facility — Palm Garden of Winter Haven

Palm Garden of Winter Haven is a Medicare/Medicaid-certified skilled nursing facility in Winter Haven, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 38 senior care facilities in Winter Haven and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Palm Garden of Winter Haven 27 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $24,395 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Palm Garden Health and Rehabilitation

Ownership type

For profit - Limited Liability company

Registered owners & officers

Palm Garden Healthcare Holdings, Llc

Direct owner — 50% stake — since 2013

Bomberger, Jeffrey

Officer — since 2014

Chalmers, James

Officer — since 2015

David, Waseem

Operational control · Additional disclosable party — since 2024

Greene, Robert

Officer — since 2014

James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,

Indirect owner · Additional disclosable party — since 2013

James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001

Indirect owner — since 2014

Mccarver, Patsy

Indirect owner — since 2013

Palm Healthcare Management, Llc

Additional disclosable party — since 2025

Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E

Indirect owner · Additional disclosable party — since 2013

Pgwin Re, Llc

Security-interest holder · Additional disclosable party — since 2024

Regions Bank

Mortgage holder · Security-interest holder — since 2013

Washington, Tunya

Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-07-09

CMS overall rating

4 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$24,395 total

Last standard inspection

2024-06-20

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$470 per day (≈ $14,290/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

59% Medicaid · 11% Medicare · 30% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

15% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2024-06-20Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-07-20

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-07-20

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-07-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-20

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-07-20

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-07-20

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-07-20

2024-04-04Health inspectionComplaint-triggered4 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-01

F-0607

G · Actual harmFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-05-01

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-05-01

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-01

4 earlier / fire-safety inspections (15 citations)

2024-02-11Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-27

2022-03-10Health inspection3 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-04-04

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-04-04

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-04-04

2020-12-18Health inspection8 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2021-03-18

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-01-14

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2021-01-14

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-01-14

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-01-14

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2021-01-14

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-01-14

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2021-03-18

2020-12-18Fire-safety inspection3 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-01-14

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-01-14

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-01-14

Federal penalties

2024-04-04Fine$24,395

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105566.

Visitor reviews

What people say on Google.

4.5319 ratings on Google

★★★★★Diana Becton · 2026-08-02 · via Google
“The check-in process was efficient and technologically advanced. The facility maintained a high standard of cleanliness, and the staff demonstrated a friendly demeanor. My associate, a current resident, appears to be content with their accommodations.”

★★Sharome Seabon · 2026-06-06 · via Google
“This place needs to learn to answer the call bell my father is currently staying here and no one responds to his call bell until 30 minutes to a hour later he has sepsis and his pressure gets elevated at times and then at times gets really low this is a safety hazard that needs to be addressed he could be calling for help because he feels his pressure dropping this will be a major lawsuit if this …”

★★★★★Ms Jae Anderson · 2026-03-23 · via Google
“Upon driving to the facility I was impressed nice and clean as entering the building it was very nice and clean and staff was very helpful and friendly. Monica was the first person I saw she welcome me and ask if I had any questions with a smile. Walking to my dad's room down the hallway it smelled like urine but as I got closer it smells ok.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered