Nursing homeFAID #1037
North Bay Post Acute
300 DOUGLAS STREET, PETALUMA, CA, 94952
(707) 763-6887
98 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
98
CMS facility ID
056120
Care type
Nursing home
County
Sonoma
Facility name
North Bay Post Acute
Street address
300 DOUGLAS STREET
City / state / ZIP
Petaluma, CA 94952
Phone
(707) 763-6887
About this facility — North Bay Post Acute
North Bay Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Petaluma, California. It is licensed for 98 beds — close to the median for skilled nursing facilities in California (98 beds).
It is one of 24 senior care facilities in Petaluma and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited North Bay Post Acute 119 times across 21 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $179,613 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Registered owners & officers
Zermatt U.s. Health Services, Llc
Direct owner · Operational control — 99% stake — since 2021
Tanner, Bryan
Indirect owner · Officer — 50% stake — since 2021
Tanner, Renae
Indirect owner — 50% stake — since 2021
Moore, Brett
Operational control — since 2021
Regulatory standing
Licensed / certified since
1969-11-10
CMS overall rating
1 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$179,613 total
Last standard inspection
2026-01-09
Nurse staffing
4.0 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$455 per day (≈ $13,830/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 12% Medicare · 17% private/other
Occupancy
90% (fiscal year 2023)
Vs. state median
11% below the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
98
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-14Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-01
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-01
2026-01-09Health inspection14 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-02-05
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-02-05
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-02-05
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-02-05
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-02-05
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-05
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-02-05
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-02-05
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-02-05
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2026-02-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-05
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2026-02-05
F-0842
F · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-05
F-0926
D · No harm found
Have policies on smoking.
Corrected 2026-02-05
19 earlier / fire-safety inspections (103 citations)
2025-12-30Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-16
2025-10-22Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-11-11
2025-07-15Health inspectionComplaint-triggered2 citations
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-08-13
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-08-13
2025-04-28Health inspectionComplaint-triggered1 citation
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-05-16
2025-04-25Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-05-12
2025-04-07Health inspectionComplaint-triggered1 citation
F-0658
G · Actual harmFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-05-01
2025-01-17Health inspection32 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-03-13
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-03-13
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-03-13
F-0584
F · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-03-13
F-0606
D · No harm found
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2025-03-13
F-0607
F · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-03-13
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-03-13
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-13
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-03-13
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-13
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-03-13
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-13
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-03-13
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2025-03-13
F-0726
F · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-03-13
F-0742
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2025-03-13
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-03-13
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-03-13
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-03-13
F-0759
F · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-03-13
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-03-13
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-13
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2025-03-13
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-13
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2025-03-13
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-03-13
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-03-13
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2025-03-13
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-13
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2025-03-13
F-0912
E · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2025-03-13
F-0943
F · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2025-03-13
2024-12-23Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-03
2024-12-12Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-12-27
2024-12-03Health inspectionComplaint-triggered2 citations
F-0561
E · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-12-27
F-0622
E · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-12-27
2024-09-16Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-07
2024-05-15Health inspectionComplaint-triggered1 citation
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-08-14
2024-04-30Health inspectionComplaint-triggered5 citations
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-05-24
F-0812
L · Immediate jeopardyFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-24
F-0814
F · No harm foundFood safetyFrom a complaint
Dispose of garbage and refuse properly.
Corrected 2024-05-24
F-0835
F · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-05-24
F-0925
F · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-05-24
2023-08-23Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-09-12
2023-08-11Health inspectionComplaint-triggered3 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-10-28
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-28
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2023-10-28
2023-01-18Health inspection21 citations
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-03-13
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-03-13
F-0638
F · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-03-13
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2023-03-13
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-03-13
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-03-13
F-0679
F · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-03-13
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-13
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-03-13
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-03-13
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-03-13
F-0727
D · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-03-13
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-03-13
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-03-13
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-03-13
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2023-03-13
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-03-13
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-03-13
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-03-13
F-0920
F · No harm found
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected 2023-03-13
F-0926
E · No harm found
Have policies on smoking.
Corrected 2023-03-13
2026-01-09Fire-safety inspection6 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2026-01-20
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-26
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-01-20
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-01-19
K-0754
D · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2026-01-16
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-26
2025-01-17Fire-safety inspection6 citations
E-0032
F · No harm found
Provide primary/alternate means for communication.
Corrected 2025-02-11
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-27
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-01-27
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-02-11
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-02-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-02-11
2023-01-18Fire-safety inspection16 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-02-17
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-02-17
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-02-17
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-02-17
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-02-17
K-0346
D · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-02-17
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-02-17
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-02-17
K-0354
D · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-02-17
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-02-17
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-02-17
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-02-17
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-02-17
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-02-17
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-02-17
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-02-17
Federal penalties
2025-10-22Fine$36,736
2025-04-07Fine$23,685
2024-04-30Fine$119,192
Total fines$179,613
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056120.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 119 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered