Home›Browse›California›Petaluma›Ridgeway Post Acute

Nursing homeFAID #13734

Ridgeway Post Acute

523 HAYES LANE, PETALUMA, CA, 94952

(707) 763-2457

79 licensed beds

CMS rates Ridgeway Post Acute 2 out of 5 overall. Federal inspectors issued 86 citations across 18 inspections in the last three years, with $32,280 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

523 Hayes Lane

Petaluma, CA 94952

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Public record summary

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Bed capacity

CMS facility ID

555703

Care type

Nursing home

County

Sonoma

Facility name

Ridgeway Post Acute

Street address

523 HAYES LANE

City / state / ZIP

Petaluma, CA 94952

Phone

(707) 763-2457

About this facility — Ridgeway Post Acute

Ridgeway Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Petaluma, California. It is licensed for 79 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 24 senior care facilities in Petaluma and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Pacs Group, a group of 277 facilities on this site.

Federal inspectors have cited Ridgeway Post Acute 86 times across 18 inspections in the last three years, including 11 food-safety citations, and CMS has imposed $32,280 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Providence Group Inc

Direct owner — 100% stake — since 2023

Apt, Frederick

Officer — since 2024

Hancock, Mark

Officer — since 2024

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Picetti, Dominic

Managing employee — since 2024

Tucker, Riley

Managing employee · Operational control — since 2023

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1997-04-18

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$32,280 total

Last standard inspection

2026-06-18

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$526 per day (≈ $15,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

3% Medicaid · 15% Medicare · 82% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

2% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 11 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-18Health inspectionComplaint-triggered7 citations

F-0552

E · No harm foundFrom a complaint

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-07-07

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-07-07

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-07-07

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-07-07

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-07-07

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-07-07

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-07

2025-12-16Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-26

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-12-29

15 earlier / fire-safety inspections (77 citations)

2025-08-08Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-22

2025-06-16Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-23

2025-06-03Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-19

2025-04-16Health inspectionComplaint-triggered3 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-07

F-0687

G · Actual harmFrom a complaint

Provide appropriate foot care.

Corrected 2025-05-07

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-05-07

2025-03-12Health inspectionComplaint-triggered2 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-20

F-0585

E · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-20

2025-01-22Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-09

2024-09-27Health inspection14 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-23

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-10-23

F-0577

E · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2024-10-23

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-23

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-23

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-23

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-10-23

F-0801

E · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-10-23

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-10-23

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-10-23

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-23

F-0813

E · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2024-10-23

F-0814

E · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-10-23

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2024-10-23

2024-08-13Health inspectionComplaint-triggered3 citations

F-0552

G · Actual harmFrom a complaint

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-09-13

F-0658

G · Actual harmFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-09-13

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-13

2024-02-01Health inspectionComplaint-triggered3 citations

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-26

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-02-26

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-26

2023-11-21Health inspectionComplaint-triggered3 citations

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-12-27

F-0625

D · No harm foundFrom a complaint

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-12-27

F-0626

D · No harm foundFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2023-12-27

2023-11-20Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-05

2022-08-12Health inspection19 citations

F-0557

E · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2022-09-09

F-0574

E · No harm found

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2022-09-09

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-09-09

F-0600

E · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-09-09

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-09-09

F-0610

E · No harm found

Respond appropriately to all alleged violations.

Corrected 2022-09-09

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-09-09

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-09-09

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2022-09-09

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-09-09

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-09-09

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-09-09

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2022-09-09

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-09-09

F-0804

F · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-09-09

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-09-09

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-09-09

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-09-09

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-09-09

2026-06-18Fire-safety inspection12 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2026-07-04

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-07-04

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-07-04

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2026-07-04

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-04

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-07-04

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-07-04

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-07-04

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2026-07-04

K-0916

E · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2026-07-04

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-04

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-07-04

2024-09-27Fire-safety inspection9 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-10-10

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2024-10-10

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-10-10

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-10-10

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-10-10

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-10-10

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-10-10

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-10-10

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-10-10

2022-08-12Fire-safety inspection4 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-09-27

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-09-27

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-09-27

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-09-27

Federal penalties

2025-04-16Fine$16,244

2024-08-13Fine$8,018

Total fines$32,280

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555703.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 75% of nursing homes in the state

State median: 65

Federal fines, 3 years

$32,280

More than 79% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.1

Higher than 32% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

36%

Higher than 51% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 11 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	3.6%	10.2%	13.5%	Better than state
Lose too much weight	3.5%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.2%	0.7%	0.7%	Better than state
With a urinary tract infection	1.2%	1.2%	1.5%	Near state average
Have depressive symptoms	2.9%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	4.0%	1.6%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	98.7%	93.7%	Near state average
Ability to walk independently worsened	2.7%	8.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	9.9%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.9%	95.3%	Near state average
With pressure ulcers	7.3%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	17.2%	9.8%	18.3%	Worse than state
Received an antipsychotic medication	8.3%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.52	2.21	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.66	1.50	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	2.0%	1.3%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	95.1%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	19.9%	22.6%	23.4%	Better than state
Had an outpatient emergency department visit	7.6%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0609 4 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
F-0584 3 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0550 3 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

What its owners also hold

Providence Group Inc has an ownership stake on file at 32 nursing homes, averaging 2.7 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Novato Community Hospital, about 9.9 miles. CMS rating 5 of 5.
Sonoma Valley Hospital, about 11 miles. CMS rating 2 of 5.
Providence Santa Rosa Memorial Hospital, about 16 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Petaluma Post-acute Rehabilitation, Petaluma, less than 0.1 miles. CMS rating 5 of 5.
Hillcrest Post Acute, Petaluma, less than 0.1 miles. CMS rating 5 of 5.
Little Bird Assisted Living, Petaluma, about 0.5 miles. 5 state visits on record.
North Bay Post Acute, Petaluma, about 0.7 miles. CMS rating 1 of 5.
Johnson & Johnson Residential Home, Petaluma, about 2.4 miles. 5 state visits on record.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 86 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered