Home›Browse›Iowa›Council Bluffs›North Crest Living Center

Nursing homeFAID #4212

North Crest Living Center

34 NORTHCREST DRIVE, COUNCIL BLUFFS, IA, 51503

(712) 328-2333

62 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

34 Northcrest Drive

Council Bluffs, IA 51503

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

165290

Care type

Nursing home

County

Pottawattamie

Facility name

North Crest Living Center

Street address

34 NORTHCREST DRIVE

City / state / ZIP

Council Bluffs, IA 51503

Phone

(712) 328-2333

About this facility — North Crest Living Center

North Crest Living Center is a Medicare/Medicaid-certified skilled nursing facility in Council Bluffs, Iowa. It is licensed for 62 beds — close to the median for skilled nursing facilities in Iowa (57 beds).

It is one of 17 senior care facilities in Council Bluffs and 389 skilled nursing facilities across Iowa. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited North Crest Living Center 50 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Goracke, Douglas

Direct owner · Director — 20% stake — since 2009

Larison, Audra

Direct owner · Operational control — 20% stake — since 2019

Bank Iowa

Mortgage holder — since 2010

Chamley, Steven

Managing employee · Director · Officer — since 2009

Goodman, Jenny

Managing employee — since 2019

Hunt, Brenda

Managing employee — since 2019

Regulatory standing

Licensed / certified since

1996-08-01

CMS overall rating

1 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-07-24

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$315 per day (≈ $9,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 6% Medicare · 48% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

8% below the IA median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-08-26Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-24

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-09-24

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-09-24

2025-07-24Health inspection14 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-08-22

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-22

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-22

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-22

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-23

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-08-22

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-23

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2025-08-22

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-08-22

F-0865

F · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-08-22

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-22

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2025-08-22

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-08-22

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-08-22

7 earlier / fire-safety inspections (33 citations)

2024-09-19Health inspectionComplaint-triggered10 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-10-19

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-19

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-10-19

F-0625

D · No harm foundFrom a complaint

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-10-19

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-10-19

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-10-19

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-19

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-19

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-10-19

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-19

2024-08-02Health inspectionComplaint-triggered3 citations

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-02

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-02

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-02

2024-03-28Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-04-22

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-22

2023-06-08Health inspection2 citations

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2023-06-28

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-06-28

2025-07-24Fire-safety inspection7 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-08-21

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-30

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-08-07

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-08-07

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-06

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-08-12

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-09-19

2024-09-19Fire-safety inspection6 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-09-25

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-11

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-25

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-09-25

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-26

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-09-25

2023-06-08Fire-safety inspection3 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-14

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-06-26

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-06-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 165290.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered