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Nursing homeFAID #8498

Orchard Rehabilitation & Nursing Center

600 BATES ROAD, MEDINA, NY, 14103
(585) 798-4100
www.orchardrnc.com
160 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of ORCHARD REHABILITATION & NURSING CENTER
Photo via Google · Orchard Rehabilitation and Nursing Center

Public record summary

What we can show you for free.
Bed capacity
160
CMS facility ID
335397
Care type
Nursing home
County
Orleans
Facility name
Orchard Rehabilitation & Nursing Center
Street address
600 BATES ROAD
City / state / ZIP
Medina, NY 14103
Phone
(585) 798-4100
Website
www.orchardrnc.com

About this facility — Orchard Rehabilitation & Nursing Center

Orchard Rehabilitation & Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Medina, New York. It is licensed for 160 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 4 senior care facilities in Medina and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Orchard Rehabilitation & Nursing Center 24 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Personal Healthcare Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Orrnc Holdings Llc
Direct owner — 100% stake — since 2016
Barth, Alexander
Officer · Additional disclosable party — since 2018
Cracknell, Jenna
Operational control · Additional disclosable party — since 2021
Orrnc Realty Llc
Additional disclosable party — since 2025
Yates, Charles
Operational control · Additional disclosable party — since 2024
Zagelbaum, Yechiel
Officer — since 2016

Regulatory standing

Licensed / certified since
1973-11-01
CMS overall rating
3 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-04-16
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$469 per day (≈ $14,260/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 5% Medicare · 23% private/other
Occupancy
91% (fiscal year 2023)
Vs. state median
3% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
160
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-09-02Health inspectionComplaint-triggered2 citations
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-10-28
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-10-28
2024-04-16Health inspection5 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-06
F-0728
D · No harm found
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected 2024-06-06
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-06-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-06
F-0848
B · No harm found
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected 2024-06-06
5 earlier / fire-safety inspections (17 citations)
2022-04-25Health inspection2 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-06-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-06-15
2019-06-21Health inspection9 citations
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2019-08-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-08-09
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-08-09
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2019-08-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-08-09
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-08-09
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2019-08-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-08-09
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2019-08-09
2024-04-16Fire-safety inspection2 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-06
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-06
2022-04-25Fire-safety inspection1 citation
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-06-15
2019-06-21Fire-safety inspection3 citations
E-0007
E · No harm found
Address patient/client population and determine types of services needed.
Corrected 2019-08-09
E-0037
E · No harm found
Establish staff and initial training requirements.
Corrected 2019-08-09
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2019-08-09
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335397.

Visitor reviews

What people say on Google.
3.656 ratings on Google
★★★★★Avis Townsend · 2026-03-13 · via Google

“I spent 4 months there getting therapy. I loved all my caretakers. I visit when I can. I tell everyone this is the place to go. Who thought you could have fun in a nursing home? I did. I miss everyone each day.”

★★★★★mynameiskmart · 2025-02-24 · via Google

“My dad was in Orchard’s rehab wing. I can say the staff truly care and do everything they possibly can with what they have. There are countless stories of nurses, aides, and PT/OT staff finding unique ways to make him as comfortable as possible during the months he was there (i.e. finding a radio for his room, finding wheelchair/bed types that best accommodates his growing needs). I am so deeply …”

★★★★Dawn Seitzer-Parker · 2026-02-28 · via Google

“Very nice staff. Very clean place. I have been living here for 16 months and I couldn't complain about anything. Well I could but only me being whiny. I'm glad to be here. If you have to be in a place like nursing and rehab by this is your place.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered