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Nursing homeFAID #4009

Otterbein Franklin Seniorlife Comm Res & Com Care

1070 W JEFFERSON ST, FRANKLIN, IN, 46131
(317) 736-7185
208 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of OTTERBEIN FRANKLIN SENIORLIFE COMM RES & COM CARE
Photo via Google · Otterbein Franklin SeniorLife Community
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Bed capacity
208
CMS facility ID
155771
Care type
Nursing home
County
Johnson
Facility name
Otterbein Franklin Seniorlife Comm Res & Com Care
Street address
1070 W JEFFERSON ST
City / state / ZIP
Franklin, IN 46131
Phone
(317) 736-7185

Otterbein Franklin Seniorlife Comm Res & Com Care is a Medicare/Medicaid-certified skilled nursing facility in Franklin, Indiana. It is licensed for 208 beds — well above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 11 senior care facilities in Franklin and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Otterbein Franklin Seniorlife Comm Res & Com Care 51 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $21,825 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Otterbein Seniorlife
Ownership type
Non profit - Church related

Registered owners & officers

Hancock Regional Hospital
Direct owner — 100% stake — since 2013
App, Lynn
Operational control — since 2011
Bartlett, Victoria
Operational control — since 2021
Bayliff, Becky
Operational control — since 2021
Beck, Jenny
Operational control — since 2024
Bixler, Kirk
Operational control — since 2025
Bond, Maria
Governing body — since 2021
Brownson, William
Operational control — since 2012
Burke, Daniel
Operational control — since 2021
Clark, Timothy
Governing body — since 2013
Coleman, Robert
Operational control — since 2022
Daugherty, Joshua
Governing body — since 2020
Felker, Dean
Governing body — since 2013
Fraley, Ralph
Operational control — since 2021
Franklin United Methodist Home, Inc.
Operational control · Additional disclosable party — since 2013
Functional Pathways of Tennessee Llc
Operational control · Additional disclosable party — since 2018
Glosser, Heidi
Operational control — since 2020
Hash, Dennins
Operational control — since 2025
Hazelbaker, Tomas
Operational control — since 2014
Irvine, Jenothy
Operational control — since 2025
Joyner, Sara
Governing body — since 2019
Kasting, Kelsey
Operational control — since 2025
Logan, Shannon
Operational control · Additional disclosable party — since 2022
Long, Steven
Officer · Operational control — since 2014
Maurer, David
Operational control — since 2022
Miles, Anna
Operational control — since 2023
Miller, James
Director — since 2013
Otterbein Home
Additional disclosable party — since 2013
Otterbein Lsc, Llc
Additional disclosable party — since 2013
Pitcher, Kelly
Operational control — since 2023
Polaris Pharmacy Services of Ohio Llc
Additional disclosable party — since 2018
Sease, David
Operational control — since 2023
Sweeney, Brent
Operational control — since 2025
Sweet, David
Operational control — since 2023
Vonderhaar, Steve
Operational control — since 2023
Welsh, Michael
Operational control · Additional disclosable party — since 2025
Willard, Lacey
Governing body — since 2022
Wilson, Jill
Operational control — since 2021
Wilson, Roy
Governing body — since 2013

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2008-10-03
CMS overall rating
3 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$21,825 total
Last standard inspection
2025-08-21
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$583 per day (≈ $17,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 7% Medicare · 23% private/other
Occupancy
68% (fiscal year 2023)
Vs. state median
56% above the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
208
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-04Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-12
2025-10-20Health inspectionComplaint-triggered1 citation
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-10-25
10 earlier / fire-safety inspections (49 citations)
2025-08-21Health inspection3 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-08-22
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-08-22
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-22
2025-07-23Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-31
2025-05-14Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-19
2025-04-09Health inspectionComplaint-triggered3 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-04-11
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-11
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-11
2024-09-26Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-27
2024-07-31Health inspection4 citations
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-08-16
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-16
2023-09-01Health inspection2 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-09-22
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-09-22
2025-08-21Fire-safety inspection15 citations
K-0211
K · Immediate jeopardy
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-09-26
K-0222
K · Immediate jeopardy
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-09-26
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-10-02
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-09-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-10-07
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-26
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-26
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-09-26
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-09-26
K-0541
D · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2025-10-10
K-0754
E · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2025-10-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-06
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-09-26
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-10-14
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-09-26
2024-07-31Fire-safety inspection8 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-09-30
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-09-30
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2024-09-30
E-0029
F · No harm found
Develop a communication plan.
Corrected 2024-09-30
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-09-30
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2024-09-30
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2024-09-30
K-0907
D · No harm found
Ensure medical gas and vacuum systems have documented maintenance programs.
Corrected 2024-09-30
2023-09-01Fire-safety inspection11 citations
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-10-20
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-10-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-10-20
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-10-20
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-20
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-10-20
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-10-20
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2023-10-20
K-0754
E · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2023-10-20
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-10-20
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-20

Federal penalties

2025-09-24Fine$21,825
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155771.
What people say on Google.
4.076 ratings on Google
★★★★★Barbara Painter · 2025-12-14 · via Google

“I was at Otterbein Rehab for 3 weeks after surgery. I had excellent care from the medical staff and therapists. They are all very caring, thoughtful, friendly. and they treated me like I was their only patient. I was very happy with all of this special attention and great care!”

★★★★★Karen Minnemeyer · 2025-11-25 · via Google

“I spent several weeks in Otterbein rehab after breaking 6 ribs. This included a couple of stays at St. Francis due to breathing issues. I was very well taken care of, loved the staff and hopefully made some lasting friendships. Staff was professional, caring, and sometimes just plain fun. I never felt overlooked, forgotten or not important to everyone.”

★★★★★Marty Johnson · 2025-05-14 · via Google

“I love living at Otterbein Franklin! I have met so many nice people! Wonderful neighbors. They have so many activities & health & wellness classes! We have groups come in to entertain us. Hibachi grill & a Bistro that are fabulous. So pleasant to walk around here & oh, we have outdoor games! Pickleball, Boche Ball, cornhole & shuffleboard. Bingo & Euchre & seated volleyball. A clubhouse with pool.…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered