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Nursing homeFAID #13169

Pavilion At Glacier Valley

1900 American Eagle Drive, SLINGER, WI, 53086
(262) 297-6300
106 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Pavilion at Glacier Valley

Address

1900 American Eagle Drive
Slinger, WI 53086
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What we can show you for free.
Bed capacity
106
CMS facility ID
525461
Care type
Nursing home
County
Washington
Facility name
Pavilion At Glacier Valley
Street address
1900 American Eagle Drive
City / state / ZIP
Slinger, WI 53086
Phone
(262) 297-6300

Pavilion At Glacier Valley is a Medicare/Medicaid-certified skilled nursing facility in Slinger, Wisconsin. It is licensed for 106 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 7 senior care facilities in Slinger and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pavilion At Glacier Valley 66 times across 15 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Fundamental Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Thi of Wisconsin, Llc
Direct owner — 100% stake — since 2003
Gordon, Dawn
Managing employee · Officer — since 2017

Regulatory standing

Licensed / certified since
1989-11-01
CMS overall rating
2 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-17
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$476 per day (≈ $14,470/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
63% Medicaid · 10% Medicare · 27% private/other
Occupancy
72% (fiscal year 2024)
Vs. state median
17% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
106
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:30 AM – 5:30 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-11Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-25
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2026-07-01
2026-02-17Health inspectionComplaint-triggered7 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-03-12
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-03-12
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-12
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-03-12
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2026-03-12
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-12
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-12
10 earlier / fire-safety inspections (57 citations)
2025-10-08Health inspectionComplaint-triggered1 citation
F-0849
D · No harm foundFrom a complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-12-05
2025-08-08Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-08-29
2024-11-12Health inspectionComplaint-triggered13 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-12-06
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-12-06
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-12-06
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-12-06
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-12-06
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-12-06
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-06
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-12-06
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-12-06
F-0800
D · No harm foundFood safety
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2024-12-06
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-12-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-06
2024-07-10Health inspectionComplaint-triggered5 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-05
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-08-05
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-05
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-08-05
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-05
2024-01-16Health inspectionComplaint-triggered2 citations
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-02-05
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-02-05
2023-12-13Health inspectionComplaint-triggered9 citations
F-0551
D · No harm found
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2024-01-05
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-01-08
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-01-08
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-01-08
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-08
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2023-12-18
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-01-05
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-01-05
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-08
2023-10-04Health inspectionComplaint-triggered6 citations
F-0553
D · No harm foundFrom a complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2023-10-27
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-27
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-27
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-27
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-10-27
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-10-27
2026-02-17Fire-safety inspection6 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-03-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-03-24
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-03-11
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-03-11
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-03-12
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-03-24
2024-11-12Fire-safety inspection8 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-12-03
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2024-12-03
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-12-06
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-12-02
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-12
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-12-06
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-11-21
K-0925
E · No harm found
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Corrected 2024-12-05
2023-12-13Fire-safety inspection6 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-12-14
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-14
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-14
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-12-14
K-0908
E · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2024-01-04
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-12-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525461.
What people say on Google.
3.653 ratings on Google
★★★★★Michael Russell · 2026-06-04 · via Google

“I stayed at the Pavilion at Glacier Valley for rehab after being discharged from the hospital. All of the staff were very friendly and helpful and worked hard to ensure I was well taken care of and returned home in a timely manner. I especially would like to mention Jennifer, Leann, Julie and the amazing rehab staff as well as Ce Ce, Vanessa, Deb and all of the Nursing and care team (Sorry the oth…”

★Janice Tickner · 2026-05-23 · via Google

“My mom was in for rehab because she broke her foot. The rehab was awful and did not do their job. She only received half of the rehab she should have received. We had to keep on them for them to get her out of bed and into her chair. The nurses would give her nebulizer treatment and leave, did not return to take the nebulizer away and shut off the machine. She was not able reach it. They wou…”

★★★★★Pat Bunge · 2026-02-26 · via Google

“I had a very close girlfriend who just got out of rehab at the pavilion. She was therefore 3 to 4 weeks. I cannot explain how wonderful the attention the staff gave her. She felt at home and was well taken care of. In fact when they transported her to her new assistant living apartment, she did not want to leave pavilion at glacier she loved it there. The staff and the people she ate lunch with we…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered