Nursing homeFAID #13038
Samaritan Nursing and Rehab
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Samaritan Nursing and Rehab
Public record summary
What we can show you for free.
Bed capacity
131
State license
0020551
CMS facility ID
525165
Care type
Nursing home
Facility name
Samaritan Nursing and Rehab
Street address
531 E WASHINGTON ST
City / state / ZIP
West Bend, WI 53095
Phone
(262) 335-4500
Website
State license #
0020551
About this facility — Samaritan Nursing and Rehab
Samaritan Nursing and Rehab is a Medicare/Medicaid-certified skilled nursing facility in West Bend, Wisconsin. It is licensed for 131 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).
It is one of 34 senior care facilities in West Bend and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Samaritan Nursing and Rehab 89 times across 17 inspections in the last three years, including 10 food-safety citations, and CMS has imposed $210,298 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
Samaritan Fields Cbrf Llc
Parent company
Shlomo Hoffman
Ownership type
For profit - Limited Liability company
Administrator
Iesha Floyd-barkley
Registered owners & officers
Jeidel, Jacob
Direct owner — 60% stake — since 2024
Shkop, Benjamin
Direct owner · Managing employee — 20% stake — since 2024
Hoffman, Shlomo
Managing employee — since 2024
Regulatory standing
Licensed / certified since
1967-03-27
CMS overall rating
1 of 5 stars
Health deficiencies
40 at the last standard inspection
Federal fines
$210,298 total
Last standard inspection
2026-05-18
Nurse staffing
4.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$563 per day (≈ $17,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
77% Medicaid · 11% Medicare · 12% private/other
Occupancy
32% (fiscal year 2023)
Vs. state median
38% above the WI median of $407/day — full state cost breakdown
Services & coverage
Licensed beds
131
Licensed as
CBRF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Reported monthly rate range
$5,128 – $6,906
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-18Health inspection14 citations
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-06-11
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-11
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-11
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-06-11
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-06-11
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2026-06-11
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-11
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-11
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-06-11
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-11
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-11
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-06-11
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-06-11
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-06-11
2026-04-20Health inspectionComplaint-triggered12 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-04-21
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-04-21
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-21
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-04-21
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-21
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-21
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-21
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-04-21
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-04-21
F-0803
D · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-04-21
F-0850
F · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2026-04-21
F-0947
D · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2026-04-21
13 earlier / fire-safety inspections (63 citations)
2026-03-11Health inspectionComplaint-triggered1 citation
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-03-12
2025-11-11Health inspectionComplaint-triggered4 citations
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-17
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-12-17
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-12
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-12-17
2025-10-16Health inspectionComplaint-triggered6 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-17
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-10-17
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-10-17
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-17
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-10-17
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-10-17
2025-08-26Health inspectionComplaint-triggered3 citations
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-19
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-19
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-09-19
2025-07-29Health inspectionComplaint-triggered2 citations
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-08-29
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-08-29
2025-04-23Health inspectionComplaint-triggered3 citations
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-05-20
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-20
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-05-20
2025-01-29Health inspectionComplaint-triggered11 citations
F-0551
D · No harm found
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2025-02-20
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-02-20
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2025-02-20
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-02-20
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-02-19
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-02-20
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-02-20
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-02-20
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-02-20
F-0803
E · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-02-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-18
2024-12-05Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-20
F-0803
D · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-12-20
2024-10-16Health inspectionComplaint-triggered1 citation
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-17
2023-11-02Health inspectionComplaint-triggered6 citations
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-12-01
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-08
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-12-08
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-12-01
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-31
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-02-01
2026-05-18Fire-safety inspection7 citations
K-0225
F · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-06-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-07-11
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-05-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-07-11
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-05-19
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-05-19
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-05-19
2025-01-29Fire-safety inspection8 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-02-07
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-02-03
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-21
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-03
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-01-31
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-01-31
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-01-31
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-05
2023-11-02Fire-safety inspection9 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-01-12
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-01-12
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-11-29
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-08
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-01-12
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-12-01
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-11-23
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-30
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-23
Federal penalties
2025-10-16Fine$134,800
2024-10-16Fine$75,498
2025-11-11Medicare payment denial — 8 days
Total fines$210,298
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525165.
Visitor reviews
What people say on Google.
4.2★★★★★97 ratings on Google
★★★★★Lana Bedzh · 2026-06-03 · via Google“I cannot say enough wonderful things about this community. From the moment you walk through the doors, you can feel the warm, home-like environment that has been created for the residents. The building is always clean, inviting, and well-maintained, making it a comfortable place to live and visit. What truly sets this community apart is the exceptional care provided by the staff. They are compassi…”
★★★★★Jerold Malchow · 2026-05-19 · via Google“This facility is a wonderful place. Staff is wonderful. If I had to go to any facility Samaritan would be my number one choice. I also have plans to try and bring my wife here. She deserves this wonderful care I am receiving as well. I don't have one bad thing to say about Samaritan, All positive. Thank you Samaritan Staff for giving me #1 care.”
★★★★★DeAnna Duncan · 2026-07-22 · via Google“Staff are really caring. Went out of that to make my mom feel comfortable. Therapy team is top notch. I appreciated that Michael came to visit my mom in the hospital before she was moved.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 89 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1801636683
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered