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Nursing homeFAID #5847

Royal Norwell Nursing & Rehabilitation Center

329 WASHINGTON STREET, NORWELL, MA, 02061
(781) 659-4901
86 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
86
CMS facility ID
225482
Care type
Nursing home
County
Plymouth
Facility name
Royal Norwell Nursing & Rehabilitation Center
Street address
329 WASHINGTON STREET
City / state / ZIP
Norwell, MA 02061
Phone
(781) 659-4901

Royal Norwell Nursing & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Norwell, Massachusetts. It is licensed for 86 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 6 senior care facilities in Norwell and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Royal Norwell Nursing & Rehabilitation Center 52 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $114,868 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Royal Health Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Mamary, James
Direct owner — 100% stake — since 2013
Celorier, Kristie
Managing employee — since 2018

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-07-01
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$114,868 total
Last standard inspection
2025-11-25
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$381 per day (≈ $11,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 8% Medicare · 7% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
22% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
86
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-11-25Health inspection3 citations
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-10
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-12-10
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-10
2025-01-06Health inspectionComplaint-triggered2 citations
F-0656
G · Actual harmFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-19
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-19
4 earlier / fire-safety inspections (47 citations)
2024-10-18Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-10-30
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-10-30
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-10-30
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-30
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-10-30
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-10-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-30
2023-09-14Health inspection30 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-09-26
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-09-26
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-09-26
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-10-23
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-10-23
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-23
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-10-23
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-09-22
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-19
F-0658
J · Immediate jeopardy
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-09-17
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-22
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-09-19
F-0694
J · Immediate jeopardy
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-09-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-19
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2023-09-26
F-0726
H · Actual harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-10-13
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-09-19
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-10-02
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-02
F-0838
E · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2023-09-19
F-0849
E · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-09-19
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-09-29
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-23
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-09-26
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-09-26
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-09-19
F-0940
E · No harm found
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2023-09-19
F-0941
F · No harm found
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2023-09-19
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2023-09-19
F-0949
F · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2023-09-19
2025-11-25Fire-safety inspection7 citations
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2026-01-21
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-01-20
K-0341
C · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-01-21
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-01-23
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2026-01-23
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-01-22
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-21
2024-10-18Fire-safety inspection2 citations
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-12-02
K-0754
D · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2024-12-02

Federal penalties

2025-01-06Fine$10,868
2023-09-14Fine$104,000
Total fines$114,868
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225482.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered