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Nursing homeFAID #12838

South Hill Rehabilitation and Care Center

17 EAST 8TH AVENUE, SPOKANE, WA, 99202

(509) 474-5678

113 licensed beds

CMS rates South Hill Rehabilitation and Care Center 5 out of 5 overall. Federal inspectors issued 55 citations across 10 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of SOUTH HILL REHABILITATION AND CARE CENTER

Photo via Google · Altimus 116

Address

17 East 8th Avenue

Spokane, WA 99202

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Public record summary

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Bed capacity

113

CMS facility ID

505414

Care type

Nursing home

County

Spokane

Facility name

South Hill Rehabilitation and Care Center

Street address

17 EAST 8TH AVENUE

City / state / ZIP

Spokane, WA 99202

Phone

(509) 474-5678

Website

ensignservices.net

About this facility — South Hill Rehabilitation and Care Center

South Hill Rehabilitation and Care Center is a Medicare/Medicaid-certified skilled nursing facility in Spokane, Washington. It is licensed for 113 beds — above the median for skilled nursing facilities in Washington (97 beds).

It is one of 102 senior care facilities in Spokane and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited South Hill Rehabilitation and Care Center 55 times across 10 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Burnam, Soon

Officer — since 2024

Farnsworth, Stephen

Director · Officer — since 2024

Heffernan, Jason

Governing body · Additional disclosable party — since 2025

Rackham, Michael

Operational control · Additional disclosable party — since 2025

Ross, Steve

Officer — since 2024

Sato, Ami

Officer — since 2024

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-06-06

CMS overall rating

5 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-18

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$622 per day (≈ $18,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 18% Medicare · 35% private/other

Occupancy

53% (fiscal year 2023)

Vs. state median

30% above the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds

113

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-05Health inspectionComplaint-triggered2 citations

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-01-05

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-05

2025-06-18Health inspection10 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-07-15

F-0565

D · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-07-15

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-07-15

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-07-15

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-07-15

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-15

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-07-15

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-15

7 earlier / fire-safety inspections (43 citations)

2025-06-02Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-25

2024-04-09Health inspectionComplaint-triggered4 citations

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-04-19

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-19

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-19

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-19

2024-02-22Health inspectionComplaint-triggered10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-15

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-03-15

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-16

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-03-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-03-15

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-03-06

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-22

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-03-22

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-03-11

2022-01-13Health inspection3 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-02-07

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-02-07

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-02-07

2025-06-18Fire-safety inspection11 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-06-25

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2025-06-25

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-06-25

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-25

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-06-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-25

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-25

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-06-25

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-25

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-25

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-06-25

2024-02-22Fire-safety inspection10 citations

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2024-03-27

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2024-03-27

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-03-27

K-0100

F · No harm found

Meet other general requirements.

Corrected 2024-03-27

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-27

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-03-27

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-03-27

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-03-27

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-03-27

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-03-27

2022-01-13Fire-safety inspection4 citations

K-0100

F · No harm found

Meet other general requirements.

Corrected 2022-01-27

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-31

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-01-27

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-01-27

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505414.

Quality of care & staffing

How it compares in Washington.

Inspection citations, 3 years

More than 23% of nursing homes in the state

State median: 78

Federal fines, 3 years

No federal fines on record

State median: $13,065

Nurse staffing, hours per resident per day

4.6

Higher than 74% of nursing homes in the state

State median: 4.1

Nursing staff turnover, annual

55%

Higher than 81% of nursing homes in the state

State median: 43%

Resident outcomes

On 19 federal quality measures, this facility does better than the Washington average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	15.9%	13.8%	13.5%	Worse than state
Lose too much weight	4.0%	5.6%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.8%	0.7%	Better than state
With a urinary tract infection	0.5%	1.7%	1.5%	Better than state
Have depressive symptoms	18.9%	17.9%	13.5%	Near state average
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	2.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	85.6%	96.2%	93.7%	Worse than state
Ability to walk independently worsened	24.8%	15.6%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	14.9%	12.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	96.4%	94.3%	95.3%	Near state average
With pressure ulcers	1.3%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	30.1%	21.6%	18.3%	Worse than state
Received an antipsychotic medication	7.7%	15.0%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	91.8%	88.7%	82.3%	Near state average
Newly received an antipsychotic medication	0.1%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	79.7%	84.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	13.8%	19.7%	23.4%	Better than state
Had an outpatient emergency department visit	10.8%	13.0%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0658 2 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0511 2 inspections. Have properly installed electrical wiring and gas equipment.

Verify & compare

Where to check, and what's nearby.

Who to contact in Washington

Licensing: Washington State Department of Social and Health Services (DSHS), Residential Care Services (RCS)
File a complaint: 800-562-6078 · Online
Long-Term Care Ombudsman: 800-562-6028. A free advocate for residents and families.
Adult Protective Services: 877-734-6277. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Providence Holy Family Hospital, about 4.2 miles. CMS rating 3 of 5.
Spokane Va Medical Center, about 4.8 miles. CMS rating 4 of 5.
Multicare Valley Hospital, about 8.3 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Spokane Veterans Home, Spokane, about 0.3 miles. CMS rating 5 of 5.
Alderwood Manor, Spokane, about 2.3 miles. CMS rating 3 of 5.
Rockwood South Hill, Spokane, about 2.5 miles. CMS rating 2 of 5.
Emerson Health & Rehabilitation, Spokane, about 3.6 miles. CMS rating 3 of 5.
Spokane Health & Rehabilitation, Spokane, about 4.1 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

4.438 ratings on Google

★420HappyHippie · 2026-02-18 · via Google
“Stay away. This place is a joke. I was there for the longest 2 months of my life. There are no doctors. There are 2 nurse practitioners that want to be called doctor. The aides handle every meal and no one has a food handlers permit. The meal ordered was rarely correct, cold and non balanced. I'm diabetic and there wasn't any food presented as being diabetic friendly. The aides are useless. If you…”

★★★★★Darren Cromeenes · 2026-01-19 · via Google
“There are no words to express the kindness and dignity that the entire staff here showed my dad for the last three months of his life! Every nurse, every aide, admin, and office staff worked with my family to ensure he was safe and treated with respect. Even as he declined rapidly they never infantilized him (as MANY facilities do!), they spoke to him direct and asked questions about his life unt…”

★★★★★Brandon Burrow · 2025-12-17 · via Google
“I had a great experience at South Hill Rehabilitation and Care while receiving physical therapy for my shoulder. The staff was professional, knowledgeable, and genuinely caring throughout the process. They took the time to explain exercises, monitored my progress closely, and made sure I felt supported at every stage of my recovery. I’m very grateful for the quality care I received and would confi…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 55 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

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Secretary of State filings

Entity & officer search

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PACER federal dockets

pacer.uscourts.gov

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