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Nursing homeFAID #12877

Spokane Veterans Home

222 EAST FIFTH, SPOKANE, WA, 99202

(509) 344-5770

www.dva.wa.gov/veteran-homes/spokane-veterans-home

100 licensed beds

CMS rates Spokane Veterans Home 5 out of 5 overall. Federal inspectors issued 60 citations across 12 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Spokane Veterans Homes

Address

222 East Fifth

Spokane, WA 99202

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

505509

Care type

Nursing home

County

Spokane

Facility name

Spokane Veterans Home

Street address

222 EAST FIFTH

City / state / ZIP

Spokane, WA 99202

Phone

(509) 344-5770

Website

www.dva.wa.gov/veteran-homes/spokane-veterans-home

About this facility — Spokane Veterans Home

Spokane Veterans Home is a Medicare/Medicaid-certified skilled nursing facility in Spokane, Washington. It is licensed for 100 beds — close to the median for skilled nursing facilities in Washington (97 beds).

It is one of 102 senior care facilities in Spokane and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Spokane Veterans Home 60 times across 12 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - State

Registered owners & officers

Washington State Department of Vete

Direct owner · Operational control — 100% stake — since 2001

Gilbert, Solomon

Governing body — since 2023

Michaels, Mark

Operational control · Additional disclosable party — since 2023

Moran, Julie

Operational control · Additional disclosable party — since 2023

Murray, Daniel

Governing body — since 2021

Puente, David

Governing body · Operational control — since 2023

Westhoff, Terrance

Governing body · Operational control — since 2020

Regulatory standing

Licensed / certified since

2001-11-21

CMS overall rating

5 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-03-25

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$311 per day (≈ $9,450/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

21% Medicaid · 4% Medicare · 75% private/other

Occupancy

93% (fiscal year 2024)

Vs. state median

35% below the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-20Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

2025-03-25Health inspection12 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-05-02

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-05-02

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-02

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-02

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-02

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-02

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-02

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-05-02

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-05-02

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-02

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-02

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-02

9 earlier / fire-safety inspections (47 citations)

2024-10-22Health inspectionComplaint-triggered2 citations

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-11-29

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-29

2024-07-24Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-23

2024-04-30Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-17

2024-03-14Health inspectionComplaint-triggered10 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-26

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-04-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-26

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-04-26

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-04-26

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-26

F-0802

D · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-04-26

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-26

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-04-26

2024-01-23Health inspectionComplaint-triggered2 citations

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-03-01

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-03-01

2022-12-08Health inspection16 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-01-16

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-01-16

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-01-16

F-0610

E · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-01-16

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-01-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-01-16

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-01-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-01-16

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-01-16

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-01-16

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-01-16

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-01-16

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-01-16

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-01-16

F-0760

G · Actual harm

Ensure that residents are free from significant medication errors.

Corrected 2023-01-16

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-01-16

2025-03-25Fire-safety inspection3 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-04-20

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2025-04-20

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-04-18

2024-03-14Fire-safety inspection7 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-04-09

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-04-09

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-09

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-04-09

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-04-09

2022-12-08Fire-safety inspection5 citations

E-0023

F · No harm found

Establish policies and procedures for medical documentation.

Corrected 2023-01-03

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-01-03

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-03

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-03

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-01-03

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505509.

Quality of care & staffing

How it compares in Washington.

Inspection citations, 3 years

More than 29% of nursing homes in the state

State median: 78

Federal fines, 3 years

No federal fines on record

State median: $13,065

Nurse staffing, hours per resident per day

4.1

Higher than 43% of nursing homes in the state

State median: 4.1

Nursing staff turnover, annual

39%

Higher than 36% of nursing homes in the state

State median: 43%

Resident outcomes

On 19 federal quality measures, this facility does better than the Washington average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	24.5%	13.8%	13.5%	Worse than state
Lose too much weight	3.4%	5.6%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.2%	0.8%	0.7%	Better than state
With a urinary tract infection	1.4%	1.7%	1.5%	Better than state
Have depressive symptoms	3.6%	17.9%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	4.8%	2.6%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.5%	96.2%	93.7%	Near state average
Ability to walk independently worsened	19.9%	15.6%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	9.1%	12.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	99.0%	94.3%	95.3%	Near state average
With pressure ulcers	2.3%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	13.8%	21.6%	18.3%	Better than state
Received an antipsychotic medication	6.3%	15.0%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	0.52	1.26	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.40	1.54	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	89.2%	88.7%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	66.7%	84.4%	80.1%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0760 4 inspections. Ensure that residents are free from significant medication errors.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0690 2 inspections. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

What its owners also hold

Washington State Department of Vete has an ownership stake on file at 4 nursing homes, averaging 4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Washington

Licensing: Washington State Department of Social and Health Services (DSHS), Residential Care Services (RCS)
File a complaint: 800-562-6078 · Online
Long-Term Care Ombudsman: 800-562-6028. A free advocate for residents and families.
Adult Protective Services: 877-734-6277. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Providence Holy Family Hospital, about 4.0 miles. CMS rating 3 of 5.
Spokane Va Medical Center, about 4.6 miles. CMS rating 4 of 5.
Multicare Valley Hospital, about 8.2 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

South Hill Rehabilitation and Care Center, Spokane, about 0.3 miles. CMS rating 5 of 5.
Rockwood South Hill, Spokane, about 2.3 miles. CMS rating 2 of 5.
Alderwood Manor, Spokane, about 2.3 miles. CMS rating 3 of 5.
Emerson Health & Rehabilitation, Spokane, about 3.3 miles. CMS rating 3 of 5.
Spokane Health & Rehabilitation, Spokane, about 3.8 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

5.012 ratings on Google

★★★★★Helene Hatch · 2025-04-08 · via Google
“My father has been at the Spokane VA home for a few weeks. The staff are skilled, caring and professional. I am highly impressed by this facility. I can tell they truly respect Veterans. All of his needs are taken care of. I feel Spokane is blessed to have a facility like this serving our Veterans. Thank you for being awesome!”

★★★★★Matthew Saucier · 2025-02-12 · via Google
“The Spokane Veterans Home has been an incredible source of support for my father and our family during a challenging time. The staff is compassionate, attentive, and truly dedicated to the well-being of the veterans they care for. From medical assistance to daily activities, they provide a level of care that brings comfort and peace of mind. My father was treated with dignity and respect, and the…”

★★★★★Elaine Allen · 2019-04-05 · via Google
“My step dad was a resident there several years age. Recently my mom has had to be placed in a care facility. Comparing his care to hers is like comparing night and day. He was always clean, groomed and there was always a feeling that he was cared for and about. Thank you for making the most of his last days.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered