Nursing homeFAID #3854
South Shore Health & Rehabilitation Center
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · South Shore Health & Rehabilitation
Public record summary
What we can show you for free.
Bed capacity
100
CMS facility ID
155530
Care type
Nursing home
County
Lake
Facility name
South Shore Health & Rehabilitation Center
Street address
353 TYLER ST
City / state / ZIP
Gary, IN 46402
Phone
(219) 886-7070
Website
About this facility — South Shore Health & Rehabilitation Center
South Shore Health & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Gary, Indiana. It is licensed for 100 beds — close to the median for skilled nursing facilities in Indiana (92 beds).
It is one of 17 senior care facilities in Gary and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited South Shore Health & Rehabilitation Center 87 times across 15 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Sterling Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Bennett, Adam
Director — since 2024
Birn, Phillip
Managing employee — since 2024
Hutton, Charles
Director — since 2024
Ibekie, Oranu
Managing employee — since 2024
Kauffman, Clinton
Director — since 2024
Leman, Valerie
Director — since 2024
Malott, Gregg
Officer — since 2024
Maybach Partners, Llc
Operational control — since 2024
Mckay, Michael
Director — since 2024
Pulaski Memorial Hospital
Operational control — since 2024
Sanders, Caitlin
Managing employee — since 2024
Smith, Jennifer
Director — since 2024
White, Taylor
Director — since 2024
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-07-29
CMS overall rating
1 of 5 stars
Health deficiencies
21 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-09-22
Nurse staffing
4.0 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$346 per day (≈ $10,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
86% Medicaid · 6% Medicare · 8% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
7% below the IN median of $373/day — full state cost breakdown
Services & coverage
Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: Open 24 hours · Tuesday: Open 24 hours · Wednesday: Open 24 hours · Thursday: Open 24 hours · Friday: Open 24 hours · Saturday: 12:00 AM – 11:59 PM · Sunday: Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-18Health inspectionComplaint-triggered1 citation
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-05-27
2026-02-17Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-17
10 earlier / fire-safety inspections (85 citations)
2025-09-22Health inspectionComplaint-triggered16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-10-24
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-10-24
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-10-24
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-10-24
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-24
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-10-24
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-10-24
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-10-24
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-10-24
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-10-24
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-10-24
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-10-24
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-10-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-10-24
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-10-24
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-10-24
2025-08-06Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-05
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-09-05
2024-07-24Health inspectionComplaint-triggered10 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-08-21
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-21
F-0676
D · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-08-21
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-21
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-21
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-08-21
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-08-21
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-08-21
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-08-21
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-21
2024-04-30Health inspectionComplaint-triggered6 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-05-30
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-05-30
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-05-30
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-05-30
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-05-30
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-05-30
2024-01-30Health inspectionComplaint-triggered2 citations
F-0559
D · No harm foundFrom a complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2024-02-15
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-02-15
2023-09-28Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-08-18
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-24
2023-06-09Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-01
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-08-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-01
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-08-01
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-01
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-08-01
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-08-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-01
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-08-01
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-08-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-01
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-08-01
2025-09-22Fire-safety inspection18 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2026-02-26
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-02-26
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2026-02-26
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-02-26
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2026-01-31
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-02-26
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-02-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-26
K-0361
F · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2026-02-26
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-01-31
K-0364
E · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2026-01-31
K-0500
F · No harm found
Meet other general requirements that are deficient.
Corrected 2026-02-26
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-01-31
K-0532
E · No harm found
Have a properly installed and maintained dumbwaiter or escalator.
Corrected 2026-02-26
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-01-31
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-02-26
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2026-02-26
K-0927
F · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2026-01-31
2024-07-24Fire-safety inspection7 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2024-09-13
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-09-13
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-09-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-13
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-13
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2024-09-13
2023-06-09Fire-safety inspection8 citations
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-08-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-11
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-11
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-08-11
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-08-11
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-08-11
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-08-11
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-08-11
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155530.
Visitor reviews
What people say on Google.
3.3★★★★★41 ratings on Google
★★★★★Ms D · 2026-04-10 · via Google“I absolutely love this place! As a healthcare professional visiting members, I’m truly impressed. Baby—this place is amazing! It’s clean and fresh, and even the rooms where the patients reside are superb. The entire staff is top-tier, especially the social worker, Mr. Charles.”
★Jade Griffin · 2026-06-15 · via Google“The living conditions,food, and staff some of them don’t care at all and still have a job taking care of someone else’s loved ones do better i will be showing up to voice any other injustices”
★★★★★ROLLAND BUTLER · 2026-01-01 · via Google“My brother have been a resident of South shore for quite some time now.The staff there is pretty friendly. Charles, The Social Director always keeps me informed about my brother medical appointment and services offered to the residents.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 87 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered