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Nursing homeFAID #5818

St Francis Rehabilitation & Nursing Center

101 PLANTATION STREET, WORCESTER, MA, 01604

(508) 887-1000

www.saintfrancisrehab.com

137 licensed beds

CMS rates St Francis Rehabilitation & Nursing Center 4 out of 5 overall. Federal inspectors issued 27 citations across 8 inspections in the last three years, with $10,527 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of ST FRANCIS REHABILITATION & NURSING CENTER

Photo via Google · Saint Francis Rehabilitation and Nursing Center

Address

101 Plantation Street

Worcester, MA 01604

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Public record summary

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Bed capacity

137

CMS facility ID

225438

Care type

Nursing home

County

Worcester

Facility name

St Francis Rehabilitation & Nursing Center

Street address

101 PLANTATION STREET

City / state / ZIP

Worcester, MA 01604

Phone

(508) 887-1000

Website

www.saintfrancisrehab.com

About this facility — St Francis Rehabilitation & Nursing Center

St Francis Rehabilitation & Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 137 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Francis Rehabilitation & Nursing Center 27 times across 8 inspections in the last three years, and CMS has imposed $10,527 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bentley Health Group Llc

Direct owner · Additional disclosable party — 100% stake — since 2008

Landmark Health Solutions, Llc

Additional disclosable party — since 2024

Raso, Steven

Indirect owner · Officer — since 2013

Rossano, Bryan

Operational control · Additional disclosable party — since 2022

Wellington Healthcare Llc

Indirect owner · Additional disclosable party — since 2013

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

4 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$10,527 total

Last standard inspection

2025-11-24

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$558 per day (≈ $16,960/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

57% Medicaid · 8% Medicare · 36% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

14% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

137

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-11-24Health inspection2 citations

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-12-12

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-12-12

2025-08-05Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-22

5 earlier / fire-safety inspections (24 citations)

2024-08-06Health inspection7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-24

F-0572

D · No harm found

Give residents a notice of rights, rules, services and charges.

Corrected 2024-08-24

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-24

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-24

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-24

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-08-24

2024-04-25Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-10

2023-04-11Health inspection8 citations

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-05-01

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-01

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-05-01

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-01

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-05-11

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-05-01

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2023-05-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-01

2025-11-24Fire-safety inspection3 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-01-29

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-01-29

K-0781

F · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2026-01-29

2024-08-06Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-30

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-30

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-30

K-0379

F · No harm found

Have proper openings in smoke barrier doors.

Corrected 2024-09-30

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-30

Federal penalties

2024-04-25Fine$10,527

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225438.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 31% of nursing homes in the state

State median: 36

Federal fines, 3 years

$10,527

More than 66% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.9

Higher than 62% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

33%

Higher than 35% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 13 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	7.7%	15.8%	13.5%	Better than state
Lose too much weight	5.5%	5.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.2%	0.7%	0.7%	Better than state
With a urinary tract infection	0.8%	1.7%	1.5%	Better than state
Have depressive symptoms	33.2%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.0%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	97.7%	92.9%	93.7%	Near state average
Ability to walk independently worsened	5.6%	13.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	16.6%	19.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	95.1%	93.5%	95.3%	Near state average
With pressure ulcers	4.3%	4.2%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	7.9%	20.4%	18.3%	Better than state
Received an antipsychotic medication	14.6%	21.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.09	1.84	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.58	1.45	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	83.4%	78.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.3%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	79.0%	78.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	22.6%	25.7%	23.4%	Better than state
Had an outpatient emergency department visit	12.1%	11.8%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

What its owners also hold

Wellington Healthcare Llc has an ownership stake on file at 3 nursing homes, averaging 4 of 5 on CMS's overall rating.
Bentley Health Group Llc has an ownership stake on file at 3 nursing homes, averaging 4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Vincent Hospital, about 0.8 miles. CMS rating 2 of 5.
Umass Memorial Medical Center/university Campus, about 1.8 miles. CMS rating 3 of 5.
Marlborough Hospital, about 13 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Vantage At Worcester, Worcester, about 0.5 miles. CMS rating 1 of 5.
Blaire House of Worcester, Worcester, about 0.6 miles. CMS rating 3 of 5.
Worcester Rehabilitation & Health Care Center, Worcester, about 0.8 miles. CMS rating 2 of 5.
Christopher House of Worcester, Worcester, about 1.2 miles. CMS rating 3 of 5.
Lutheran Rehabilitation and Skilled Care Center, Worcester, about 1.4 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.533 ratings on Google

★VelvetASMR · 2026-06-20 · via Google
“do not bring your family here they ignore their patients call button for hours on end, they are understaffed and do not give proper care to them at all”

★★★★★Paul Jones · 2025-02-15 · via Google
“Very impressive rehab center. It is one of the few places around with a dialysis den, which is a HUGE benefit for patients who may be living with kidney disease and need (or may need) dialysis. All the staff look happy to be there and the patients I met seemed satisfied with their care. Great work!”

★★★★★Auri Ritter · 2025-09-29 · via Google
“I was hesitant putting my mother in a rehabilitation center in the 1st place. This place has been wonderful. My mother is walking & doing great. Staff was very tentative with my mother. The physical therapy team rocked!!!! Thank you St Francis Rehabilitation center. ❤️”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered