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Nursing homeFAID #5683

The Ellis Nursing Home

135 ELLIS AVENUE, NORWOOD, MA, 02062
(781) 949-2310
191 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of ELLIS NURSING HOME (THE)
Photo via Google · The Ellis Rehabilitation and Nursing Center
What we can show you for free.
Bed capacity
191
CMS facility ID
225211
Care type
Nursing home
County
Norfolk
Facility name
The Ellis Nursing Home
Street address
135 ELLIS AVENUE
City / state / ZIP
Norwood, MA 02062
Phone
(781) 949-2310

The Ellis Nursing Home is a Medicare/Medicaid-certified skilled nursing facility in Norwood, Massachusetts. It is licensed for 191 beds — well above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 10 senior care facilities in Norwood and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Ellis Nursing Home 36 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $57,158 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Franchi, Anthony
Direct owner · Director · Officer · Operational control — 80% stake — since 1988
Franchi, Constance
Direct owner · Director · Officer · Operational control — 20% stake — since 1988
A. Franchi Contractors, Inc.
Operational control — since 1988

Regulatory standing

Licensed / certified since
1975-07-01
CMS overall rating
5 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$57,158 total
Last standard inspection
2026-05-14
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$458 per day (≈ $13,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 7% Medicare · 23% private/other
Occupancy
63% (fiscal year 2023)
Vs. state median
6% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
191
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-14Health inspection2 citations
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2026-06-09
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-09
2026-01-15Health inspectionComplaint-triggered1 citation
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-12-10
9 earlier / fire-safety inspections (33 citations)
2025-09-02Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-02
2025-05-20Health inspectionComplaint-triggered2 citations
F-0604
D · No harm foundFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-05-09
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-13
2025-04-29Health inspection5 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-06
F-0712
B · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2025-06-06
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-06
F-0840
D · No harm found
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2025-06-06
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-06
2024-04-22Health inspection14 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-21
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-05-29
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-21
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-21
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-21
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-05-21
F-0688
G · Actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-21
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-05-21
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-21
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-05-21
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-21
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-21
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-21
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-05-21
2023-10-19Health inspectionInfection control1 citation
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-04
2023-08-16Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-28
2026-05-14Fire-safety inspection3 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-07-16
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-07-16
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-07-16
2025-04-29Fire-safety inspection3 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-06
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-06-06
K-0711
C · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-06-06
2024-04-22Fire-safety inspection3 citations
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2024-05-16
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-01
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-07-01

Federal penalties

2024-04-22Fine$57,158
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225211.
What people say on Google.
3.246 ratings on Google
★★★★Frank Prokos · 2026-01-16 · via Google

“My mother was a resident at the Ellis for about seven years. I visited her every week. The nurses in the Applewood unit are great. Numerous times they spotted a medical issue, notified me immediately, and formulated a plan, thus preventing a minor issue from quickly becoming something worse. There are always activities to do, and she could be as involved in them as she wants. I highly recommend t…”

★Gary Anderson · 2026-02-02 · via Google

“This is a review in direct correlation with experiences in the Driftwood section of the building. The experience thus far has been very mixed. I visit a family friend weekly and find that the place is staffed by people who do not speak English and when you have patients who are hard of hearing and or very old they do not seem to get the care they need because of the communication barrier. The foo…”

★★★★★Tyler Lloyd · 2025-02-25 · via Google

“My mother was recently at the Ellis for about two weeks after moving to Massachusetts from a nursing facility in another state. The building itself is a little dated and could do with some renovations, but I found the staff there to be kind, caring, and responsive, and Sherry’s coordination and communication with me was excellent from the start. It was a relief knowing that my mother’s complicated…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered