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The Grand Rehabilitation and Nursing At Utica

1657 SUNSET AVE, UTICA, NY, 13502
(315) 797-7392
220 licensed beds

CMS rates The Grand Rehabilitation and Nursing At Utica 1 out of 5 overall. Federal inspectors issued 109 citations across 9 inspections in the last three years, with $132,759 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
220
CMS facility ID
335600
Care type
Nursing home
County
Oneida
Facility name
The Grand Rehabilitation and Nursing At Utica
Street address
1657 SUNSET AVE
City / state / ZIP
Utica, NY 13502
Phone
(315) 797-7392

The Grand Rehabilitation and Nursing At Utica is a Medicare/Medicaid-certified skilled nursing facility in Utica, New York. It is licensed for 220 beds — above the median for skilled nursing facilities in New York (160 beds).

It is one of 10 senior care facilities in Utica and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Grand Healthcare, a group of 16 facilities on this site.

Federal inspectors have cited The Grand Rehabilitation and Nursing At Utica 109 times across 9 inspections in the last three years, including 9 food-safety citations, and CMS has imposed $132,759 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
The Grand Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Heritage Acquisition Holdings Llc
Direct owner — 95% stake — since 2019
Strauss, Jeremy
Indirect owner · Officer · Operational control — 90% stake — since 2019
Strauss, Meryl
Indirect owner — 5% stake — since 2019
Rogers, Eric
Officer · Operational control — since 2019

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1977-01-31
CMS overall rating
1 of 5 stars
Health deficiencies
16 at the last standard inspection
Federal fines
$132,759 total
Last standard inspection
2025-06-05
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$308 per day (≈ $9,360/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
77% Medicaid · 12% Medicare · 12% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
37% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
220
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 9 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-05Health inspectionComplaint-triggered16 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-07-30
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-07-30
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-09-03
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-07-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-30
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-30
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-30
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-30
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-07-30
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-30
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-07-30
F-0812
L · Immediate jeopardyFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-03
F-0835
E · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-09-03
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-30
2024-07-01Health inspectionComplaint-triggered1 citation
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-24
5 earlier / fire-safety inspections (92 citations)
2024-02-01Health inspectionComplaint-triggered21 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-29
F-0577
D · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2024-03-29
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-26
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-29
F-0678
F · No harm foundFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-03-29
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-29
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-29
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-29
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-03-29
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-03-29
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-03-29
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-03-29
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-26
F-0803
D · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-03-29
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-04-26
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-03-29
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-29
F-0835
D · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-04-26
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-29
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2024-03-29
F-0919
E · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-05-01
2021-12-21Health inspection12 citations
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2022-01-31
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-01-31
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-01-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-01-31
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-01-31
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-01-31
F-0812
L · Immediate jeopardyFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-01-31
F-0836
D · No harm found
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2022-01-31
F-0840
D · No harm found
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2022-01-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-01-31
F-0886
D · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2022-01-31
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2022-01-31
2025-06-05Fire-safety inspection31 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-08-01
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-09-05
E-0032
C · No harm found
Provide primary/alternate means for communication.
Corrected 2025-08-07
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2025-09-05
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-09-15
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-09-26
K-0225
F · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-09-15
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2025-09-15
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2025-09-15
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2025-09-15
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-09-15
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-09-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-11-11
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-09-15
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-01
K-0354
L · Immediate jeopardy
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-11-24
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-15
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-10-03
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-09-29
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-08-11
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-09-15
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-08-11
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-09-11
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-09-08
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-10-15
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-08-11
K-0908
F · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2025-09-17
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-09-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-12-01
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-09-15
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-09-18
2024-02-01Fire-safety inspection16 citations
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-03-29
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-04-26
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-04-26
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-04-26
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-03-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-04-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-26
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-04-26
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-29
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2024-04-26
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-03-29
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-04-26
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-04-26
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-29
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-03-29
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-03-29
2021-12-21Fire-safety inspection12 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-01-31
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2022-01-31
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-02-16
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2022-01-31
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-01-31
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-01-31
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-02-16
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-02-16
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-01-31
K-0908
D · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2022-02-17
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-01-31
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-01-31

Federal penalties

2025-06-05Fine$110,801
2024-07-01Fine$21,958
Total fines$132,759
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335600.
How it compares in New York.
Inspection citations, 3 years
109
More than 98% of nursing homes in the state
State median: 33
Federal fines, 3 years
$132,759
More than 94% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.2
Higher than 25% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
29%
Higher than 25% of nursing homes in the state
State median: 38%

Resident outcomes

On 20 federal quality measures, this facility does better than the New York average on 5 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased7.9%13.7%13.5%Better than state
Lose too much weight3.8%5.7%5.1%Better than state
With a catheter inserted and left in their bladder1.4%0.5%0.7%Worse than state
With a urinary tract infection1.3%1.2%1.5%Near state average
Have depressive symptoms8.2%20.1%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury3.3%3.1%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine92.4%91.8%93.7%Near state average
Ability to walk independently worsened7.0%11.1%12.7%Better than state
Received an antianxiety or hypnotic medication16.5%13.2%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine98.6%95.2%95.3%Near state average
With pressure ulcers8.6%6.5%4.5%Worse than state
With new or worsened bowel or bladder incontinence19.3%18.6%18.3%Near state average
Hospitalizations per 1000 long-stay resident days2.621.671.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days3.321.291.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine71.7%77.6%82.3%Near state average
Newly received an antipsychotic medication1.6%1.1%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine83.2%78.9%80.1%Near state average
Were rehospitalized after a nursing home admission22.1%20.6%23.4%Near state average
Had an outpatient emergency department visit22.1%9.4%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0692 3 inspections. Provide enough food/fluids to maintain a resident's health.
  • F-0804 3 inspections. Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • K-0311 3 inspections. Have an enclosure around a vertical opening shaft.
Where to check, and what's nearby.

Who to contact in New York

  • Licensing: New York State Department of Health
  • File a complaint: 888-201-4563 · Online
  • Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
  • Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Mohawk Valley Psychiatric Center, about 0.7 miles.
  • Wynn Hospital, about 1.0 miles. CMS rating 1 of 5.
  • Rome Memorial Hospital, Inc, about 13 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.088 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 109 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered