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Nursing homeFAID #8478

The Pines At Utica Center for Nursing and Rehab

1800 BUTTERFIELD AVE, UTICA, NY, 13501
(315) 797-3570
pinesutica.com
117 licensed beds

CMS rates The Pines At Utica Center for Nursing and Rehab 2 out of 5 overall. Federal inspectors issued 39 citations across 10 inspections in the last three years, with $39,286 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of THE PINES AT UTICA CENTER FOR NURSING AND REHAB
Photo via Google · Enger “Shadow” Morales

Public record summary

What we can show you for free.
Bed capacity
117
CMS facility ID
335374
Care type
Nursing home
County
Oneida
Facility name
The Pines At Utica Center for Nursing and Rehab
Street address
1800 BUTTERFIELD AVE
City / state / ZIP
Utica, NY 13501
Phone
(315) 797-3570
Website
pinesutica.com

About this facility — The Pines At Utica Center for Nursing and Rehab

The Pines At Utica Center for Nursing and Rehab is a Medicare/Medicaid-certified skilled nursing facility in Utica, New York. It is licensed for 117 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 10 senior care facilities in Utica and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of National Health Care Associates, a group of 42 facilities on this site.

Federal inspectors have cited The Pines At Utica Center for Nursing and Rehab 39 times across 10 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $39,286 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
National Health Care Associates
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ostreicher, Susan
Direct owner · Additional disclosable party — 18% stake — since 2008
Fuchs, Morris
Direct owner · Additional disclosable party — 8% stake — since 2008
Biderman, Nechama
Direct owner — 7% stake — since 2008
Cohen, David
Direct owner · Additional disclosable party — 7% stake — since 2008
Roberts, Laurence
Direct owner — 7% stake — since 2007
Goldenberg, Chaim
Direct owner — 5% stake — since 2008
Lipman, Michael
Direct owner — 5% stake — since 2008
Manela, Magda
Direct owner · Additional disclosable party — 5% stake — since 2008
Almeida, Elizabeth
Additional disclosable party — since 2008
Biderman, Michael
Owner of a disclosable party — since 2026
Biderman, Sol
Owner of a disclosable party — since 2026
Biderman, Yehuda
Owner of a disclosable party — since 2026
Bnb Health Care Funds Llc
Additional disclosable party — since 2008
Bokow, Barry
Direct owner · Operational control · Additional disclosable party — since 2016
Bokow, Michael
Additional disclosable party — since 2015
Bpb Ventures Llc
Additional disclosable party — since 2008
Cedar Hill Ng Trust
Additional disclosable party — since 2008
David, Albert
Direct owner — since 2008
Eisen, Mordechai
Direct owner — since 2008
Ep Utica Crossing Realty Llc
Additional disclosable party — since 2008
Geffner, Fay
Direct owner — since 2008
Gerber, Jennifer
Direct owner — since 2008
Ghl Enterprises
Additional disclosable party — since 2008
Gilmartin, Thomas
Operational control · Additional disclosable party — since 2016
Goldenberg, Harold
Owner of a disclosable party — since 2026
Goldenberg, Leon
Owner of a disclosable party — since 2026
Goldenberg, Malky
Owner of a disclosable party — since 2026
Hamad, Kareem
Operational control · Additional disclosable party — since 2021
Hirsh, Libe
Owner of a disclosable party — since 2026
Juniper Ng Trust
Additional disclosable party — since 2008
Laufer, Schmuel
Direct owner — since 2008
Lopiansky, Rebecca
Direct owner · Additional disclosable party — since 2008
Lyons, Rachel
Direct owner — since 2008
Marvin Ostreicher Family Trust 2012
Additional disclosable party — since 2008
Mso Associates Llc
Additional disclosable party — since 2008
National Health Care Associates Inc
Additional disclosable party — since 2008
Neuman, Gerald
Direct owner — since 2008
Oak Drive Ng Trust
Additional disclosable party — since 2008
Ostreicher, David
Direct owner · Additional disclosable party — since 2008
Ostreicher, Marc
Direct owner · Operational control · Additional disclosable party — since 2008
Ostreicher, Marvin
Additional disclosable party — since 2008
Pollack, Sylvia
Direct owner — since 2008
Preferred Professional Services Llc
Additional disclosable party — since 2008
Preferred Therapy Solutions Llc
Additional disclosable party — since 2008
Roberts, Tzivy
Additional disclosable party — since 2008
Rolling Hill Ng Trust
Additional disclosable party — since 2008
Shaya-mograby, Moshe
Direct owner — since 2008
Skoczylas, Dvora
Direct owner — since 2025
Skoczylas, Josef
Direct owner — since 2008
Snyder, Nancy
Operational control · Additional disclosable party — since 2026
Steg, Shayna
Additional disclosable party — since 2025
Steg, Yitzchok
Direct owner — since 2008
Susan Ostreicher Family Trust 2012
Additional disclosable party — since 2008
Warman, Elissa
Direct owner — since 2008

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1973-01-14
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$39,286 total
Last standard inspection
2025-07-22
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$439 per day (≈ $13,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
69% Medicaid · 11% Medicare · 20% private/other
Occupancy
96% (fiscal year 2023)
Vs. state median
10% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
117
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-05Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-05
2025-07-22Health inspectionComplaint-triggered9 citations
F-0627
D · No harm found
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-09-20
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-20
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-09-20
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-20
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-09-20
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-20
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-09-20
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-20
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-20
6 earlier / fire-safety inspections (29 citations)
2025-02-20Health inspectionComplaint-triggered3 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-21
F-0711
G · Actual harmFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2025-04-21
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-04-21
2024-01-12Health inspectionComplaint-triggered4 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-20
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-20
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-02-20
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-20
2021-09-30Health inspection11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-11-13
F-0577
B · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2021-11-13
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-11-13
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-11-13
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-11-13
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-11-13
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2021-11-13
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-11-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-11-13
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2021-11-13
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2021-11-13
2025-07-22Fire-safety inspection3 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-09-17
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2025-09-17
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-12-17
2024-01-12Fire-safety inspection3 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2024-04-10
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2024-02-20
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-02-20
2021-09-30Fire-safety inspection5 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-11-12
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2021-11-12
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2021-11-12
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-11-12
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-11-12

Federal penalties

2025-11-05Fine$30,498
2025-02-20Fine$8,788
Total fines$39,286
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335374.

Quality of care & staffing

How it compares in New York.
Inspection citations, 3 years
39
More than 64% of nursing homes in the state
State median: 33
Federal fines, 3 years
$39,286
More than 83% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.9
Higher than 72% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
46%
Higher than 67% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 6 and worse on 13. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased18.7%13.7%13.5%Worse than state
Lose too much weight10.2%5.7%5.1%Worse than state
With a catheter inserted and left in their bladder0.5%0.5%0.7%Near state average
With a urinary tract infection2.6%1.2%1.5%Worse than state
Have depressive symptoms93.0%20.1%13.5%Worse than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury1.5%3.1%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine54.8%91.8%93.7%Worse than state
Ability to walk independently worsened19.4%11.1%12.7%Worse than state
Received an antianxiety or hypnotic medication10.2%13.2%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine95.2%95.2%95.3%Near state average
With pressure ulcers4.2%6.5%4.5%Better than state
With new or worsened bowel or bladder incontinence26.1%18.6%18.3%Worse than state
Received an antipsychotic medication10.9%13.7%15.4%Better than state
Hospitalizations per 1000 long-stay resident days3.081.671.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.821.291.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine48.3%77.6%82.3%Worse than state
Newly received an antipsychotic medication0.4%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine62.3%78.9%80.1%Worse than state
Were rehospitalized after a nursing home admission26.8%20.6%23.4%Worse than state
Had an outpatient emergency department visit16.9%9.4%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0806 2 inspections. Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

  • Licensing: New York State Department of Health
  • File a complaint: 888-201-4563 · Online
  • Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
  • Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Mohawk Valley Psychiatric Center, about 1.0 miles.
  • Wynn Hospital, about 1.2 miles. CMS rating 1 of 5.
  • Rome Memorial Hospital, Inc, about 14 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.5153 ratings on Google
★★★★★James Famulare · 2026-07-30 · via Google

“Since I have been at the Pines @ Utica I will say my experience has been nothing but enjoyable, this is due to the fantastic work by a few individuals. Although every individuals are exceptional there are a few that go above and beyond with there daily duties. I would like to mention these ladies but taking nothing from all the second floor employees including House Keeping . As this got posted e…”

★★★★★Dawn Mccarthy · 2026-03-04 · via Google

“My mother has been here since October and all I can say is Thank you to all of the amazing staff and care givers. The floor is always clean, the residents are clean and happy . There's always something for them to be active in. I just love this facility, and the STAFF WOW, they are so friendly and caring , Huge SHOUT OUT TO THEM ALL, and we adore Bobby, he always brings a smile to our face ! If y…”

★★★★★Elizabeth · 2025-10-31 · via Google

“My mother has been in the care of The Pines for over a year and I couldn't be more happy with the care she has received. The 2nd floor staff treat my mother as if she is their own. Staff and administration have always been able to answer my questions when questions arose. The Pines is the best place for my mother and her long term care needs.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered