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Nursing homeFAID #8558

Utica Rehabilitation & Nursing Center

2535 GENESEE STREET, UTICA, NY, 13501
(315) 797-1230
120 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Utica Rehabilitation & Nursing Center
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Bed capacity
120
CMS facility ID
335471
Care type
Nursing home
County
Oneida
Facility name
Utica Rehabilitation & Nursing Center
Street address
2535 GENESEE STREET
City / state / ZIP
Utica, NY 13501
Phone
(315) 797-1230

Utica Rehabilitation & Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Utica, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 10 senior care facilities in Utica and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Utica Rehabilitation & Nursing Center 81 times across 10 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $197,425 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Personal Healthcare Management
Ownership type
For profit - Corporation

Registered owners & officers

Zagelbaum, Ephraim
Direct owner — 39% stake — since 2013
Barth, Alexander
Direct owner · Officer · Additional disclosable party — 25% stake — since 2013
Walden, Yehudah
Direct owner — 15% stake — since 2013
Amidon, Jeffrey
Operational control · Additional disclosable party — since 2024
Bain, Lisa
Operational control · Additional disclosable party — since 2025
Ostrovitsky, Israel
Additional disclosable party — since 2015
Urnc Realty Llc
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1976-02-01
CMS overall rating
1 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$197,425 total
Last standard inspection
2026-02-23
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$442 per day (≈ $13,440/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 4% Medicare · 23% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
9% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-23Health inspection3 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-04-03
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-03
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-03
2025-02-11Health inspection13 citations
F-0575
F · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2025-04-01
F-0577
F · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2025-02-25
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-03-24
F-0585
F · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-03-24
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-21
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-24
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-03-24
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2025-02-25
F-0755
F · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-03-24
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-21
F-0800
D · No harm foundFood safety
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2025-03-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-24
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-24
8 earlier / fire-safety inspections (65 citations)
2025-01-14Health inspectionComplaint-triggered2 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-03
F-0609
K · Immediate jeopardyFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-03-03
2024-10-07Health inspectionComplaint-triggered6 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-30
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-11-30
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-30
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-30
F-0745
E · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-11-30
F-0835
E · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-11-30
2023-10-23Health inspectionComplaint-triggered1 citation
F-0925
D · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-11-30
2023-03-08Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-05-01
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-05-01
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-05-01
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-05-01
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-05-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-05-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-05-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-05-01
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-05-01
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-05-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-05-01
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-05-01
2026-02-23Fire-safety inspection6 citations
E-0031
C · No harm found
Provide emergency officials' contact information.
Corrected 2026-04-24
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-04-24
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2026-04-24
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-24
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-04-24
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-24
2025-02-11Fire-safety inspection23 citations
E-0015
D · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-04-15
E-0037
C · No harm found
Establish staff and initial training requirements.
Corrected 2025-04-11
K-0111
F · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2025-04-11
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2025-04-22
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-04-11
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-04-11
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-04-11
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2025-04-16
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2025-04-11
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-04-11
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-11
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-04-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-16
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-04-11
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-04-11
K-0364
D · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2025-04-11
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-04-11
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-04-11
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-11
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-04-11
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-04-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-04-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-04-11
2024-02-27Fire-safety inspectionComplaint-triggered1 citation
K-0354
F · No harm foundFrom a complaint
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-04-01
2023-03-08Fire-safety inspection13 citations
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-05-05
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-05-12
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2023-05-12
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-05-01
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-05-11
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-05-11
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-17
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-11
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-11
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-05-12
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-03-24
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-05-01
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-05-08

Federal penalties

2025-01-14Fine$141,063
2024-10-07Fine$56,362
Total fines$197,425
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335471.
What people say on Google.
2.636 ratings on Google
★★★★★Gina Hayduk · 2024-09-12 · via Google

“My mother-in-law is in the Rehab center and has been receiving beyond excellent help. She has been in other places but they pale in comparison. The therapy department are rock stars and are working on getting her walking again. Thank you Lindsay, Christina, Janice, Tami and Mala. Also thank you to the staff on the 2nd floor especially Jake, Colleen and Stacey! The place has been beautifully r…”

★★★★★Randy Lohnas · 2024-12-06 · via Google

“My name is Randy Lohnas and I was a patient there for 2 weeks after being in hospital for 1 month due to heart issues. I was on the second floor and the staff was AMAZING. They treated me with respect dignity and compassion. Great place and made some great friends. Second floor you are AWESOME. Especially Jake, Dominique, Ms. Queen V, Nicole, Anida, Stacey, Colleen, and physical therapy dept”

★★★★★Don Gaines · 2023-11-22 · via Google

“The Nursing staff at this facility was excellent. Personnel were very skilled and compassionate to all the residents/patients. I witnessed first hand the exceptional care, compassion, and professionalism that the staff showed to my girlfriend's mother. We will always be greatful for the care she received.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 81 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered