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Nursing homeFAID #5147

The Guest House Skilled Nursing and Rehabilitation

9225 NORMANDIE DRIVE, SHREVEPORT, LA, 71118
(318) 686-0515
theguesthousenursinghome.com
177 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Guest House Skilled Nursing and Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
177
CMS facility ID
195380
Care type
Nursing home
County
Caddo
Facility name
The Guest House Skilled Nursing and Rehabilitation
Street address
9225 NORMANDIE DRIVE
City / state / ZIP
Shreveport, LA 71118
Phone
(318) 686-0515
Website
theguesthousenursinghome.com

About this facility — The Guest House Skilled Nursing and Rehabilitation

The Guest House Skilled Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Shreveport, Louisiana. It is licensed for 177 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 35 senior care facilities in Shreveport and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Guest House Skilled Nursing and Rehabilitation 45 times across 12 inspections in the last three years, and CMS has imposed $136,132 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Priority Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Sdb Holdings
Direct owner — 100% stake — since 2019
Bauder, William
Indirect owner · Operational control — since 2019
Bihm, Christian
Additional disclosable party — since 2025
Boulware, Douglas
Indirect owner — since 2019
Boulware, Steven
Indirect owner · Operational control · Owner of a disclosable party — since 2019
Mcgraw, Jimika
Additional disclosable party — since 2018
Priority Management Group, Llc
Operational control · Additional disclosable party — since 2019
Progressive Rehab Solutions, Llc
Additional disclosable party — since 2023

Regulatory standing

Federal court records
8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-08-01
CMS overall rating
1 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$136,132 total
Last standard inspection
2026-06-04
Nurse staffing
2.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$232 per day (≈ $7,050/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 14% Medicare · 11% private/other
Occupancy
70% (fiscal year 2023)
Vs. state median
10% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
177
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-06-04Health inspection9 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-07-17
F-0575
D · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2026-07-17
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-07-17
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-07-17
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2026-07-17
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-17
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-07-17
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2026-07-17
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-07-17
2025-04-10Health inspection14 citations
F-0554
E · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-05-16
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-05-16
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-05-16
F-0637
E · No harm found
Assess the resident when there is a significant change in condition
Corrected 2025-05-16
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-16
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-16
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-16
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-05-16
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-05-16
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-05-16
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-05-16
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-16
F-0851
D · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-05-16
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-05-16
7 earlier / fire-safety inspections (22 citations)
2024-09-25Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-09
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-10-09
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-09
F-0835
J · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-10-09
2024-08-28Health inspectionComplaint-triggered1 citation
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-13
2024-06-20Health inspectionComplaint-triggered2 citations
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-19
F-0839
E · No harm foundFrom a complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected 2024-07-19
2024-05-09Health inspectionComplaint-triggered2 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-06-10
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-06-10
2024-03-14Health inspection6 citations
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-04-11
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-05
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-04-11
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-11
F-0676
E · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-04-11
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-04-11
2023-09-20Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-12
2023-08-17Health inspectionComplaint-triggered6 citations
F-0557
E · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-09-14
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-14
F-0693
E · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-09-14
F-0835
L · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2023-09-14
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-09-14
F-0925
L · Immediate jeopardyFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-09-14

Federal penalties

2024-09-25Fine$112,197
2024-03-14Fine$12,761
2023-09-20Fine$11,174
Total fines$136,132
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195380.

Visitor reviews

What people say on Google.
3.436 ratings on Google
★★★★★Cynthia Harris · 2026-07-21 · via Google

“I had my father at this facility for over a year. No complaints from him or the staff . Now it’s my mom’s turn , she went kicking she didn’t want to be there but she needed it. She’s in the 800 hall and I couldn’t say enough praises about the team that takes care of her. From the nurses to the aids the social workers rehab workers . Are all awesome . Any questions I had always got answered. I did…”

★★★★★John Michael · 2026-02-16 · via Google

“There are places that feel like institutions… And then there are places that feel like sacred ground. The Guest House was sacred ground for our family. When Dad needed more care than we could provide at home, we entrusted him to The Guest House and they did not just “take care” of him… they loved him. They honored him. They saw him. They were patient on the hard days. They were gentle on the qu…”

★★★★★Jeri Little · 2022-08-27 · via Google

“It’s 4:27 a.m. on 8/27/22 and I’m hanging out at The Guest House with mom on her last days. This has been a very emotional journey with difficult decisions to say the least. One of the most difficult was making the decision on a nursing facility and The Guest House was recommended and I’m so glad I listened! I can not articulate how impressed and thankful that am to all the staff here that has …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered