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Assisted livingFAID #796683

The Hearth At Greenpoint Senior Living

150 Old Liverpool Road, Liverpool, NY, 13088
(315) 453-7911
139 licensed beds

The state lists 3 state inspections, 26 complaint visits, 6 violations. Listing last updated 2026-11-07.

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Photo of The Hearth at Greenpoint Senior Living
Photo via Google · The Hearth at Greenpoint

Address

150 Old Liverpool Road
Liverpool, NY 13088
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What we can show you for free.
Bed capacity
139
State license
520-S-129
Care type
Assisted living
County
Onondaga
Facility name
The Hearth At Greenpoint Senior Living
Street address
150 Old Liverpool Road
City / state / ZIP
Liverpool, NY 13088
Phone
(315) 453-7911
State license #
520-S-129

The Hearth At Greenpoint Senior Living is a licensed assisted living community in Liverpool, New York. It is licensed for 139 beds — well above the median for assisted living communities in New York (80 beds).

It is one of 5 senior care facilities in Liverpool and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Hearth Management, L.l.c.
Ownership type
LLC

Services & coverage

Licensed beds
139
Licensed as
Enriched Housing Program
Wheelchair accessible
entrance and parking
Visiting hours
Monday: Open 24 hours · Tuesday: Open 24 hours · Wednesday: Open 24 hours · Thursday: Open 24 hours · Friday: Open 24 hours · Saturday: Open 24 hours · Sunday: Closed
Compiled from New York DOH; hours/accessibility via Google · last verified 2026-11-07. Facilities can submit a correction.
What New York inspectors found.
Inspections
3
Complaint visits
26
Violations
6

The state lists 3 state inspections, 26 complaint visits, 6 violations.

Violations (6)
Report issuedRegulation sectionRegulation cited
05/01/2025Admission and retention standards488.4 (c) (9)
02/21/2025Resident services488.7 (d) (3)
02/21/2025Environmental standards488.11 (g) (3)
12/17/2024Resident services488.7 (d) (3)
09/26/2023Resident services488.7 (b) (1) (i)
09/20/2023Resident services488.7 (d) (3)
Complaints (26)
State visitTypeFindings
06/16/2026Complaint Survey0
03/17/2026Complaint Survey0
10/23/2025Complaint Survey0
08/05/2025Complaint Survey0
08/01/2025Complaint Survey0
08/01/2025Complaint Survey0
07/25/2025Complaint Survey0
05/23/2025Complaint Survey0
05/01/2025Complaint Survey1
12/17/2024Complaint Survey1
11/08/2024Complaint Survey0
09/26/2024Complaint Survey0
08/19/2024Complaint Survey0
06/19/2024Complaint Survey0
06/05/2024Complaint Survey0
03/19/2024Complaint Survey0
03/19/2024Complaint Survey0
01/19/2024Complaint Survey0
11/14/2023Complaint Survey0
09/26/2023Complaint Survey1
08/03/2023Complaint Survey0
06/08/2023Complaint Survey0
05/24/2023Complaint Survey0
03/31/2023Complaint Survey0
03/22/2023Complaint Survey0
03/22/2023Complaint Survey0
Inspections (3)
DateTypeFindings
07/31/2025Relicensure, Follow-up Survey0
02/21/2025Relicensure Survey2
09/20/2023Relicensure Survey1

License facts from the state

Overall Capacity:
139
License type:
Enriched Housing Program

Source: New York State Department of Health, facility 520-S-129, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.

Where to check, and what's nearby.

Who to contact in New York

  • Licensing: New York State Department of Health · Look up a license
  • Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
  • Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • St Joseph's Hospital Health Center, about 2.4 miles. CMS rating 2 of 5.
  • Hutchings Psychiatric Ctr, about 3.2 miles.
  • University Hospital S U N Y Health Science Center, about 3.4 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.926 ratings on Google
★★★★★Beth Soeder · 2023-04-20 · via Google

“Everyone has been so warm and welcoming upon my mom’s recent move to The Hearth at Greenpoint. Skip, Shania and maintenance personnel have bent over backwards to help my mom iron out all her concerns. Terri the dining room manager has been such a wonderful and loving team member. The food tastes home cooked and is terrific. My mom’s apartment is well appointed, cozy and perfect for her and her pet…”

★Kate Alibrandi · 2025-04-23 · via Google

“I was very optimistic about this community after touring it with my Mother, 91, a long time Liverpool resident. Our point of contact person and guide, who has since left, was so welcoming and helpful and we happily decided this was the place for Mom. After moving into a 2 bedroom apartment, it quickly became apparent that the apartment was a very challenging distance from the dining room and other…”

★Megan Murphy · 2025-08-07 · via Google

“My grandmother lived here for MANY years. When I was told by my sister about a posted dated (by 2 years) check that I should have received and never did, I called numerous times. I was put into a voicemail that had no recording (I was told it was for Ashley Doyle). I left at least 5 messages that were never returned. Today Dorris (their rude secretary) told me there was nothing she could do for me…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
New York DOH
health.data.ny.gov
Last verified 2026-11-07
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered