The Hearth At Greenpoint Senior Living
The state lists 3 state inspections, 26 complaint visits, 6 violations. Listing last updated 2026-11-07.
Public record summary
About this facility — The Hearth At Greenpoint Senior Living
The Hearth At Greenpoint Senior Living is a licensed assisted living community in Liverpool, New York. It is licensed for 139 beds — well above the median for assisted living communities in New York (80 beds).
It is one of 5 senior care facilities in Liverpool and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 3 state inspections, 26 complaint visits, 6 violations.
Violations (6)
| Report issued | Regulation section | Regulation cited |
|---|---|---|
| 05/01/2025 | Admission and retention standards | 488.4 (c) (9) |
| 02/21/2025 | Resident services | 488.7 (d) (3) |
| 02/21/2025 | Environmental standards | 488.11 (g) (3) |
| 12/17/2024 | Resident services | 488.7 (d) (3) |
| 09/26/2023 | Resident services | 488.7 (b) (1) (i) |
| 09/20/2023 | Resident services | 488.7 (d) (3) |
Complaints (26)
| State visit | Type | Findings |
|---|---|---|
| 06/16/2026 | Complaint Survey | 0 |
| 03/17/2026 | Complaint Survey | 0 |
| 10/23/2025 | Complaint Survey | 0 |
| 08/05/2025 | Complaint Survey | 0 |
| 08/01/2025 | Complaint Survey | 0 |
| 08/01/2025 | Complaint Survey | 0 |
| 07/25/2025 | Complaint Survey | 0 |
| 05/23/2025 | Complaint Survey | 0 |
| 05/01/2025 | Complaint Survey | 1 |
| 12/17/2024 | Complaint Survey | 1 |
| 11/08/2024 | Complaint Survey | 0 |
| 09/26/2024 | Complaint Survey | 0 |
| 08/19/2024 | Complaint Survey | 0 |
| 06/19/2024 | Complaint Survey | 0 |
| 06/05/2024 | Complaint Survey | 0 |
| 03/19/2024 | Complaint Survey | 0 |
| 03/19/2024 | Complaint Survey | 0 |
| 01/19/2024 | Complaint Survey | 0 |
| 11/14/2023 | Complaint Survey | 0 |
| 09/26/2023 | Complaint Survey | 1 |
| 08/03/2023 | Complaint Survey | 0 |
| 06/08/2023 | Complaint Survey | 0 |
| 05/24/2023 | Complaint Survey | 0 |
| 03/31/2023 | Complaint Survey | 0 |
| 03/22/2023 | Complaint Survey | 0 |
| 03/22/2023 | Complaint Survey | 0 |
Inspections (3)
| Date | Type | Findings |
|---|---|---|
| 07/31/2025 | Relicensure, Follow-up Survey | 0 |
| 02/21/2025 | Relicensure Survey | 2 |
| 09/20/2023 | Relicensure Survey | 1 |
License facts from the state
- Overall Capacity:
- 139
- License type:
- Enriched Housing Program
Source: New York State Department of Health, facility 520-S-129, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.
Verify & compare
Who to contact in New York
- Licensing: New York State Department of Health · Look up a license
- Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
- Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- St Joseph's Hospital Health Center, about 2.4 miles. CMS rating 2 of 5.
- Hutchings Psychiatric Ctr, about 3.2 miles.
- University Hospital S U N Y Health Science Center, about 3.4 miles. CMS rating 3 of 5.
Nearby facilities with inspection records
- Keepsake Village At Greenpoint, Liverpool, less than 0.1 miles. 31 state visits on record.
- Bishop Rehabilitation and Nursing Center, Syracuse, about 2.7 miles. CMS rating 1 of 5.
- Sedgwick Heights, Syracuse, about 2.9 miles. 37 state visits on record.
- Elderwood At Liverpool, Liverpool, about 2.9 miles. CMS rating 3 of 5.
- Crossroads, Syracuse, about 2.9 miles. 10 state visits on record.
