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Nursing homeFAID #8713

Elderwood At Liverpool

4800 BEAR ROAD, LIVERPOOL, NY, 13088

(315) 457-9946

www.elderwood.com/locations/elderwood-at-liverpool

160 licensed beds

CMS rates Elderwood At Liverpool 3 out of 5 overall. Federal inspectors issued 29 citations across 7 inspections in the last three years, with $56,921 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Elderwood at Liverpool

Address

4800 Bear Road

Liverpool, NY 13088

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Public record summary

What we can show you for free.

Bed capacity

160

CMS facility ID

335678

Care type

Nursing home

County

Onondaga

Facility name

Elderwood At Liverpool

Street address

4800 BEAR ROAD

City / state / ZIP

Liverpool, NY 13088

Phone

(315) 457-9946

Website

www.elderwood.com/locations/elderwood-at-liverpool

About this facility — Elderwood At Liverpool

Elderwood At Liverpool is a Medicare/Medicaid-certified skilled nursing facility in Liverpool, New York. It is licensed for 160 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 5 senior care facilities in Liverpool and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Elderwood, a group of 17 facilities on this site.

Federal inspectors have cited Elderwood At Liverpool 29 times across 7 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $56,921 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Elderwood

Ownership type

For profit - Limited Liability company

Registered owners & officers

Cole, Warren

Direct owner · Officer · Operational control — 50% stake — since 2011

Rubin, Jeffrey

Direct owner · Officer · Operational control — 50% stake — since 2011

Deleonabreu, Cherlyn

Managing employee — since 2021

Kenworthy, Kimberly

Managing employee — since 2019

Quillard, Philip

Managing employee — since 2019

Vinkle, John Paul

Managing employee — since 2019

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-12-31

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$56,921 total

Last standard inspection

2026-02-10

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$543 per day (≈ $16,510/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

43% Medicaid · 16% Medicare · 41% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

12% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-10Health inspection9 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-03-31

F-0582

B · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2026-03-31

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-31

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-03-31

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-03-31

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-31

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-31

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-03-31

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-31

2024-02-27Health inspectionComplaint-triggered6 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-27

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-03-27

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-27

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-03-27

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-03-27

4 earlier / fire-safety inspections (14 citations)

2021-10-21Health inspection2 citations

F-0577

D · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2021-10-28

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2021-12-20

2026-02-10Fire-safety inspection6 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-02-26

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-02-18

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-26

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-18

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-02-26

K-0915

F · No harm found

Have proper power supply for life support equipment.

Corrected 2026-05-01

2024-02-27Fire-safety inspection3 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-04-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-26

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-04-26

2021-10-21Fire-safety inspection3 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-10-25

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2021-12-20

Federal penalties

2024-04-19Fine$56,921

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335678.

Quality of care & staffing

How it compares in New York.

Inspection citations, 3 years

More than 40% of nursing homes in the state

State median: 33

Federal fines, 3 years

$56,921

More than 87% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.3

Higher than 31% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

53%

Higher than 78% of nursing homes in the state

State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 8 and worse on 11. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	28.9%	13.7%	13.5%	Worse than state
Lose too much weight	6.4%	5.7%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.3%	0.5%	0.7%	Better than state
With a urinary tract infection	1.5%	1.2%	1.5%	Worse than state
Have depressive symptoms	11.8%	20.1%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	5.3%	3.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	96.6%	91.8%	93.7%	Near state average
Ability to walk independently worsened	21.5%	11.1%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	6.5%	13.2%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	97.4%	95.2%	95.3%	Near state average
With pressure ulcers	8.6%	6.5%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	23.4%	18.6%	18.3%	Worse than state
Received an antipsychotic medication	16.2%	13.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.49	1.67	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.88	1.29	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	89.6%	77.6%	82.3%	Better than state
Newly received an antipsychotic medication	1.4%	1.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	89.1%	78.9%	80.1%	Better than state
Were rehospitalized after a nursing home admission	24.3%	20.6%	23.4%	Worse than state
Had an outpatient emergency department visit	11.1%	9.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
F-0804 2 inspections. Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

Licensing: New York State Department of Health
File a complaint: 888-201-4563 · Online
Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Joseph's Hospital Health Center, about 5.0 miles. CMS rating 2 of 5.
Hutchings Psychiatric Ctr, about 5.8 miles.
University Hospital S U N Y Health Science Center, about 6.0 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Loretto-buckley Landing, North Syracuse, about 1.0 miles. 10 state visits on record.
West Side Manor, Liverpool, about 2.6 miles. 19 state visits on record.
The Hearth At Greenpoint Senior Living, Liverpool, about 2.9 miles. 29 state visits on record.
Keepsake Village At Greenpoint, Liverpool, about 2.9 miles. 31 state visits on record.
Sedgwick Heights, Syracuse, about 5.0 miles. 37 state visits on record.

Visitor reviews

What people say on Google.

2.644 ratings on Google

★Shelby Cady · 2026-02-26 · via Google
“WARNING!!!! WITH ALL MY HEART I URGE YOU TO READ THIS BEFORE SUBJECTING ANYONE YOU LOVE TO THIS FACILITY!!!! If you truly care about your loved ones in any way, shape, or form, I strongly urge you not to allow your family members to reside in this facility. As a licensed hospice CNA myself, I am appalled, deeply disturbed, and profoundly disappointed by what I have witnessed here. The level of c…”

★★neva dewald · 2026-07-05 · via Google
“As you walk in the door to visit, no one gives the rules to follow while visiting and if you get it wrong, the administration is rude in letting you about it. My father fell once and they tried to cover it up. I tried calling him and couldn’t get an answer. When I called the nurses station and told them I was trying to reach him but couldn’t, they had a nurse go in there, woke him up out of a soun…”

★★deb jones · 2025-06-18 · via Google
“My loved one is in the rehab unit. I would give the PT/OT staff a separate five stars. As far as overall… Not really impressed at all. This unit seems to be either understaffed or unqualified to do the job. While I have spoken with staff who really seem to care and know what they’re doing, others, aides and nurses alike, just don’t seem to understand how to handle elderly people. Instead of answer…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Owners' other facilities

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Inspection citations — last 5 years

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The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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