Senior Home Review
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Nursing homeFAID #2192

University Crossing

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of UNIVERSITY CROSSING
Photo via Google · University Crossing Skilled Nursing - Brooks Rehabilitation
What we can show you for free.
Bed capacity
111
CMS facility ID
105820
Care type
Nursing home
County
Duval

University Crossing is a Medicare/Medicaid-certified skilled nursing facility in Jacksonville, Florida. It is licensed for 111 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 215 senior care facilities in Jacksonville and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited University Crossing 5 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Brooks Skilled Nursing, Inc.
Direct owner — 100% stake — since 2010
Genesis Health Inc
Indirect owner — 100% stake — since 1982
Allen, Jennifer
Operational control — since 2025
Baer, Douglas
Officer — since 2010
Becht, Taylor
Operational control · Additional disclosable party — since 2025
Derienzo, Victor
Officer — since 2021
Forvis Mazars Llp
Additional disclosable party — since 2025
Mann, Eric
Officer — since 2023
Tabor, James
Officer — since 2022
Xie, Chonglun
Operational control · Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since
1993-07-01
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-12-19
Nurse staffing
5.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$673 per day (≈ $20,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
33% Medicaid · 42% Medicare · 25% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
65% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
111
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2024-12-19Health inspection2 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-17
2023-01-20Health inspection1 citation
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-05
1 earlier / fire-safety inspection (2 citations)
2021-06-10Health inspection2 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2021-06-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-06-30
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105820.
What people say on Google.
3.793 ratings on Google
★Tracy Lloyd · 2026-07-18 · via Google

“My sister was transferred and on the 3rd. Floor. The hospital bed was atrocious with a very thin mattress. Staff failed to notice a change in her mental status, from alert and oriented on admission to severe confusion and inability to stay awake afternoon of 7/15/2026. I demanded that they call the MD as this was NOT acceptable. The MD saw her and sent her to ER at memorial where she was admitted…”

★★★★★Mark · 2025-03-20 · via Google

“What a wonderful exsperiance having been Blessed to have been a patient in Rehab. At Brooks Rehab From.all levels of support. In every ascpect Management consistantly reaching out and fine tuning all levels of concerns and needs .Doctors Nurses therapist CNA to o great attitudes ... Down to earth and up front physical workmanship. Truly and absolutely best ive ever seen thank you all at all …”

★India Rex (Inda) · 2026-08-03 · via Google

“I had the administrator come up to me and asked who I was and he was very rude I don't know how people like him get these jobs and they don't know how to talk to patients family members. The staff is great but they need to change their management team because that person was not professional.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 5 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered