Vantage At West Springfield

★Kathy Deprey · 2018-01-07 · via Google

“My mom was in rehab here for a week. She digressed until I took her home. She was left in a chair in her room all day and could only get a recliner by doctors orders. No social interaction.She received minimal care and I would never let her go back there. It took 6 days before I could meet with a case worker to discuss her care plan. A few caring workers but as a whole, understaffed and uncaring. …”

★Gabby Vasquez · 2019-05-04 · via Google

“If I could give them zero stars I would... NEVER GO TO THIS FACILITY!!!! CLOSE THIS PLACE This place is horrible and always understaffed and staffed with irresponsible people that don’t seem to like their job Administration and management is terrible because nothing is done about these situations My father is rarely attended to and sad about the care they give here When I went to visit him, I saw …”

★Sarah Jayleen · 2019-05-04 · via Google

“This place is DISGUSTING, never again is my mother staying here ! I was in the middle of doing her laundry & there was a dead RAT inside my mothers shoe. The employees are so unprofessional, every time I visit , my mother looked awful, they truly don’t take care of anyone here! They gave my mother the wrong medication.The employees don’t do their job , they’re always on their phone. They’re always…”