Vi At Palo Alto
The state lists 4 state inspections, 7 complaint visits, 1 citation, 0 substantiated allegations; last visit 2026-07-07. Listing last updated 2026-11-07.
Public record summary
About this facility — Vi At Palo Alto
Vi At Palo Alto is a licensed assisted living community in Palo Alto, California. It is licensed for 876 beds — well above the median for assisted living communities in California (6 beds).
It is one of 11 senior care facilities in Palo Alto and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 4 state inspections, 7 complaint visits, 1 citation, 0 substantiated allegations. License status: Licensed.
License notes from the state: AGES 60 AND OVER. FIRE CLEARANCE APPROVED FOR 876 NON-AMBULATORY RESIDENTS WHERE 24 CAN BE BEDRIDDEN IN MEMORY SUPPORT. HOSPICE WAIVER GRANTED FOR 50 RESIDENTS. LP NAME: CLASSIC RESIDENCE MANAGEMENT PARTNERSHIP. CONVERSION MERGER EFFECTIVE 5/12/2026.
Complaints (6)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 03/24/2025 | 2 unsubstantiated | None |
| 12/05/2024 | 2 unsubstantiated | None |
| 11/03/2023 | 2 unsubstantiated | None |
| 02/23/2023 | 3 unsubstantiated, 3 unfounded | None |
| 02/23/2023 | 2 unsubstantiated | None |
| 01/27/2022 | 3 unfounded | None |
Inspections (4)
| Date |
|---|
| 06/15/2026 |
| 06/19/2025 |
| 06/10/2024 |
| 09/19/2022 |
Source: California Community Care Licensing, facility 435200930, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Palo Alto Va Medical Center, about 3.1 miles. CMS rating 5 of 5.
- Kaiser Foundation Hospital - Redwood City, about 4.4 miles. CMS rating 4 of 5.
- El Camino Health, about 7.2 miles. CMS rating 4 of 5.
Nearby facilities with inspection records
- Vi At Palo Alto, Palo Alto, about 0.3 miles. CMS rating 5 of 5.
- Palo Alto Post-acute, Palo Alto, about 0.9 miles. CMS rating 4 of 5.
- Webster House, Palo Alto, about 1.1 miles. CMS rating 5 of 5.
- Atherton Park Post-acute, Menlo Park, about 1.2 miles. CMS rating 4 of 5.
- Community Housing, Palo Alto, about 1.2 miles. 19 state visits on record.