West Side Manor
The state lists 10 state inspections, 9 complaint visits, 50 violations. Listing last updated 2026-11-07.
Public record summary
About this facility — West Side Manor
West Side Manor is a licensed assisted living community in Liverpool, New York. It is licensed for 80 beds — close to the median for assisted living communities in New York (80 beds).
It is one of 5 senior care facilities in Liverpool and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 10 state inspections, 9 complaint visits, 50 violations.
Violations (50)
| Report issued | Regulation section | Regulation cited |
|---|---|---|
| 09/10/2025 | Resident protections | 487.5 (a) (3) (i) |
| 09/10/2025 | Resident services | 487.7 (e) (2) |
| 09/10/2025 | Resident services | 487.7 (f) (5) |
| 09/10/2025 | Resident services | 487.7 (g) (1) (i) |
| 09/10/2025 | Resident services | 487.7 (g) (1) (ii-xiv) |
| 09/10/2025 | Food service | 487.8 (b) |
| 09/10/2025 | Personnel | 487.9 (a) (15) |
| 09/10/2025 | Records and reports | 487.10 (c) (1-3) |
| 09/10/2025 | Records and reports | 487.10 (d) (5) |
| 09/10/2025 | Environmental standards | 487.11 (f) (17) |
| 09/10/2025 | Environmental standards | 487.11 (f) (19) |
| 09/10/2025 | Environmental standards | 487.11 (h) (5) |
| 09/10/2025 | Environmental standards | 487.11 (j) (1-3) |
| 09/10/2025 | Environmental standards | 487.11 (k) (1-3) |
| 09/10/2025 | Environmental standards | 487.11 (k) (13) |
| 09/10/2025 | Disaster and emergency planning | 487.12 (f) |
| 03/25/2025 | Resident services | 487.7 (d) (1) (iv) |
| 03/25/2025 | Resident services | 487.7 (f) (5) |
| 10/23/2024 | Admission standards | 487.4 (c)(11)(i) |
| 10/23/2024 | Resident protections | 487.5 (d) (6) |
| 10/23/2024 | Resident services | 487.7 (d) (1) (iv) |
| 10/23/2024 | Resident services | 487.7 (f) (5) |
| 10/23/2024 | Environmental standards | 487.11 (f) (19) |
| 10/23/2024 | Environmental standards | 487.11 (h) (5) |
| 10/23/2024 | Disaster and emergency planning | 487.12 (a-b) |
| 10/23/2024 | Disaster and emergency planning | 487.12 (f) |
| 03/21/2024 | Resident services | 487.7 (d) (1) (iv) |
| 03/21/2024 | Resident services | 487.7 (g) (1) (ii-xiv) |
| 03/21/2024 | Environmental standards | 487.11 (k) (1-3) |
| 01/09/2024 | Resident services | 487.7 (d) (12-13) |
| 01/09/2024 | Resident services | 487.7 (f) (5) |
| 01/09/2024 | Resident services | 487.7 (g) (1) (ii-xiv) |
| 01/09/2024 | Personnel | 487.9 (a) (8) |
| 01/09/2024 | Environmental standards | 487.11 (k) (1-3) |
| 08/28/2023 | Records and reports | 485.11 (b) |
| 05/04/2023 | Resident services | 487.7 (f) (5) |
| 05/04/2023 | Personnel | 487.9 (a) (15) |
| 05/04/2023 | Records and reports | 487.10 (d) (5) |
| 05/04/2023 | Environmental standards | 487.11 (h) (5) |
| 05/04/2023 | Disaster and emergency planning | 487.12 (a-b) |
| 11/18/2022 | Admission standards | 487.4 (c)(12) |
| 11/18/2022 | Resident services | 487.7 (f) (5) |
| 11/18/2022 | Resident services | 487.7 (g) (1) (ii-xiv) |
| 11/18/2022 | Personnel | 487.9 (a) (8) |
| 11/18/2022 | Personnel | 487.9 (a) (15) |
| 11/18/2022 | Records and reports | 487.10 (d) (5) |
| 11/18/2022 | Environmental standards | 487.11 (h) (5) |
| 11/18/2022 | Environmental standards | 487.11 (k) (1-3) |
| 11/18/2022 | Disaster and emergency planning | 487.12 (a-b) |
| 11/18/2022 | Disaster and emergency planning | 487.12 (a-b) |
Complaints (9)
| State visit | Type | Findings |
|---|---|---|
| 10/21/2025 | Complaint Survey | 0 |
| 06/16/2025 | Complaint Survey | 0 |
| 03/25/2025 | Complaint Survey | 0 |
| 12/20/2024 | Complaint Survey | 0 |
| 05/24/2024 | Complaint Survey | 0 |
| 03/14/2024 | Complaint Survey | 0 |
| 03/01/2024 | Complaint Survey | 0 |
| 05/26/2023 | Complaint Survey | 0 |
| 11/18/2022 | Complaint Survey | 1 |
Inspections (10)
| Date | Type | Findings |
|---|---|---|
| 03/06/2026 | Relicensure, Follow-up Survey | 0 |
| 09/10/2025 | Relicensure Survey | 16 |
| 03/25/2025 | Relicensure, Complaint, Follow-up Survey | 2 |
| 10/23/2024 | Relicensure, Complaint Survey | 8 |
| 03/21/2024 | Relicensure, Follow-up Survey | 3 |
| 01/09/2024 | Relicensure Survey | 5 |
| 09/28/2023 | Other Survey | 0 |
| 08/28/2023 | Other Survey | 1 |
| 05/04/2023 | Relicensure, Complaint, Follow-up Survey | 5 |
| 11/18/2022 | Relicensure, Complaint Survey | 9 |
License facts from the state
- Respite:
- 8
- Overall Capacity:
- 80
- License type:
- Adult Home
Source: New York State Department of Health, facility 520-F-165, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.
Verify & compare
Who to contact in New York
- Licensing: New York State Department of Health · Look up a license
- Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
- Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- St Joseph's Hospital Health Center, about 6.4 miles. CMS rating 2 of 5.
- Hutchings Psychiatric Ctr, about 7.2 miles.
- University Hospital S U N Y Health Science Center, about 7.4 miles. CMS rating 3 of 5.
Nearby facilities with inspection records
- Elderwood At Liverpool, Liverpool, about 2.6 miles. CMS rating 3 of 5.
- Loretto-buckley Landing, North Syracuse, about 3.5 miles. 10 state visits on record.
- The Hearth At Greenpoint Senior Living, Liverpool, about 4.0 miles. 29 state visits on record.
- Keepsake Village At Greenpoint, Liverpool, about 4.0 miles. 31 state visits on record.
- Syracuse Home Association, Baldwinsville, about 5.8 miles. CMS rating 5 of 5.
