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Nursing homeFAID #5859

West Side House Ltc Facility

35 FRUIT STREET, WORCESTER, MA, 01609
(978) 361-5032
91 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
91
CMS facility ID
225500
Care type
Nursing home
County
Worcester
Facility name
West Side House Ltc Facility
Street address
35 FRUIT STREET
City / state / ZIP
Worcester, MA 01609
Phone
(978) 361-5032

West Side House Ltc Facility is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 91 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Side House Ltc Facility 43 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Elder Services
Ownership type
For profit - Corporation

Registered owners & officers

Baker Tilly Advisory Group, Lp
Additional disclosable party — since 2025
Baker Tilly Us Llp
Additional disclosable party — since 2025
Boston Helpdesk, Inc.
Additional disclosable party — since 2025
Connectone Bank
Mortgage holder · Security-interest holder — since 2023
Essex Group Management Corp
Operational control · Additional disclosable party — since 1995
Essex Group Staffing Company
Additional disclosable party — since 2007
Picone, Scott
Operational control · Additional disclosable party — since 2002
Romano, Frank
Director · Officer · Operational control · Additional disclosable party — since 1974
Romano, Katelyn
Operational control · Additional disclosable party — since 2017
Romano, Kyle
Operational control · Additional disclosable party — since 2024
Semaan, Rita
Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-07-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-30
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$574 per day (≈ $17,450/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 5% Medicare · 29% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
17% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
91
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2024-12-30Health inspection4 citations
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-01-24
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-24
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-24
2024-11-06Health inspectionComplaint-triggered1 citation
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-12-04
4 earlier / fire-safety inspections (38 citations)
2023-09-07Health inspection8 citations
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-09-29
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-09-29
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-09-29
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-09-29
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-04
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-09-29
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-09-29
2026-03-30Fire-safety inspection17 citations
E-0004
E · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-05-15
E-0006
E · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2026-05-15
E-0013
E · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2026-05-15
E-0018
E · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2026-05-15
E-0022
E · No harm found
Establish policies and procedures for sheltering.
Corrected 2026-05-15
E-0024
E · No harm found
Establish policies and procedures for volunteers.
Corrected 2026-05-15
E-0029
E · No harm found
Develop a communication plan.
Corrected 2026-05-15
E-0030
E · No harm found
List the names and contact information of those in the facility.
Corrected 2026-05-15
E-0031
E · No harm found
Provide emergency officials' contact information.
Corrected 2026-05-15
E-0036
E · No harm found
Establish emergency prep training and testing.
Corrected 2026-05-15
E-0039
E · No harm found
Conduct testing and exercise requirements.
Corrected 2026-05-15
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2026-05-15
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-05-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-05-15
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-05-15
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-05-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-05-15
2024-12-30Fire-safety inspection12 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-02-11
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-02-11
E-0029
F · No harm found
Develop a communication plan.
Corrected 2025-02-11
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2025-02-11
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-02-11
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-11
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-11
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-02-11
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-02-11
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-02-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-02-11
2023-09-07Fire-safety inspection1 citation
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-11-19
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225500.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered