Home›Browse›Pennsylvania›Reading›Complete Care At Berkshire

Nursing homeFAID #11272

Complete Care At Berkshire

5501 PERKIOMEN AVENUE, READING, PA, 19606

(610) 779-0600

completecareberkshire.com

130 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Gabis Daddi

Address

5501 Perkiomen Avenue

Reading, PA 19606

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Public record summary

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Bed capacity

130

CMS facility ID

395938

Care type

Nursing home

County

Berks

Facility name

Complete Care At Berkshire

Street address

5501 PERKIOMEN AVENUE

City / state / ZIP

Reading, PA 19606

Phone

(610) 779-0600

Website

completecareberkshire.com

About this facility — Complete Care At Berkshire

Complete Care At Berkshire is a Medicare/Medicaid-certified skilled nursing facility in Reading, Pennsylvania. It is licensed for 130 beds — close to the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 17 senior care facilities in Reading and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Berkshire 26 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $13,070 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Complete Care

Ownership type

For profit - Corporation

Registered owners & officers

Pc Pa Opcos Llc

Direct owner — 100% stake — since 2021

Pc Wta Opco Holdco Llc

Indirect owner — since 2021

Schwartz, Hershel

Managing employee — since 2021

Sms 2021 Trust

Indirect owner — since 2021

Stein, Shalom

Officer — since 2021

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1994-09-22

CMS overall rating

4 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$13,070 total

Last standard inspection

2025-11-20

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$372 per day (≈ $11,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

70% Medicaid · 11% Medicare · 19% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

10% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

130

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-17Health inspectionComplaint-triggered1 citation

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-13

2026-05-20Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-19

8 earlier / fire-safety inspections (24 citations)

2026-04-25Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-05-20

2026-03-20Health inspectionComplaint-triggered1 citation

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-04-17

2025-11-20Health inspection3 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-01-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-01-06

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-01-06

2024-11-21Health inspection1 citation

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-09

2023-12-15Health inspection4 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-13

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-02-13

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-13

2025-11-20Fire-safety inspection3 citations

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-02-15

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-15

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-02-15

2024-11-21Fire-safety inspection8 citations

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-12-17

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-17

K-0353

B · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-17

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-17

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-17

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-17

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-12-17

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-17

2023-12-15Fire-safety inspection3 citations

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-02-19

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-04

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-19

Federal penalties

2026-04-25Fine$13,070

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395938.

Visitor reviews

What people say on Google.

4.6217 ratings on Google

★★★★★Tracy Diehl · 2026-06-18 · via Google
“I am very happy with the help that I got with my mother. They are so understaffed for what People pay to get care they can certainly afford to hire more people and pay them well! My mom declined since she has been here because she can’t stand up anymore. She goes from the wheelchair to the toilet, but the Caregivers can’t do it alone. My mother will be coming home on Thursday now I am stuck having…”

★★★★★Ed Patterson · 2026-08-01 · via Google
“This was my first visit to Berkshire and from my meetings with the administration folks and all the other nurses and care employees that I met, it was a very positive experience. I believe my brother is in good hands completing his recovery.”

★★Helen Baron · 2026-03-05 · via Google
“I am not pleased with the care that my mother is receiving. I previously spoke with the social worker about a staff member being ruff with her, now I am very concerned and disappointed that my mom has been sitting in the wheelchair before I arrived, I contacted the staff and let them know that she was tired and wanted to lay down. It is 8:18pm and we have been waiting since 6:52pm……”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered