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Nursing homeFAID #9471

Embassy of Willard

370 E HOWARD ST, WILLARD, OH, 44890

(419) 935-0148

59 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

370 E Howard St

Willard, OH 44890

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

365343

Care type

Nursing home

County

Huron

Facility name

Embassy of Willard

Street address

370 E HOWARD ST

City / state / ZIP

Willard, OH 44890

Phone

(419) 935-0148

About this facility — Embassy of Willard

Embassy of Willard is a Medicare/Medicaid-certified skilled nursing facility in Willard, Ohio. It is licensed for 59 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 3 senior care facilities in Willard and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Embassy of Willard 73 times across 9 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $17,655 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Paul Bergsten

Parent company

Embassy Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Ciccone, Nicholas

Officer — since 2024

Handler, Aaron

Officer — since 2024

Repchick, George

Officer — since 2024

Snook, Mollie

Managing employee — since 2024

Regulatory standing

Federal court records

10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-09-27

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$17,655 total

Last standard inspection

2024-04-25

Nurse staffing

2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$319 per day (≈ $9,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 3% Medicare · 18% private/other

Occupancy

94% (fiscal year 2023)

Vs. state median

12% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-28Health inspectionComplaint-triggered2 citations

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-15

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-06-15

2025-04-24Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-25

7 earlier / fire-safety inspections (70 citations)

2024-04-25Health inspection6 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-10

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-10

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-10

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-05-10

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-10

2023-11-06Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-14

2021-11-12Health inspection7 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-12-07

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2021-12-07

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-12-07

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-12-07

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2021-12-07

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-12-07

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2021-12-07

2019-05-24Health inspection21 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-06-14

F-0569

D · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2019-06-14

F-0570

E · No harm found

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2019-06-14

F-0574

F · No harm found

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2019-06-14

F-0577

F · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2019-06-14

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2019-06-14

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-06-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-06-14

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-06-14

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2019-06-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-06-14

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-06-14

F-0690

G · Actual harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2019-06-14

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-06-14

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2019-06-14

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2019-06-14

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2019-06-14

F-0809

F · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2019-06-14

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-06-14

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-06-14

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-06-14

2024-04-25Fire-safety inspection12 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-14

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-05-14

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-05-14

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-05-14

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-14

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-14

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-05-14

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-05-14

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-05-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-14

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-14

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-05-14

2021-11-12Fire-safety inspection8 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2021-12-07

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-12-07

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-12-07

K-0362

F · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2021-12-07

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-12-07

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2021-12-07

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-12-07

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-12-07

2019-05-24Fire-safety inspection15 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2019-06-14

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2019-06-14

E-0029

F · No harm found

Develop a communication plan.

Corrected 2019-06-14

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2019-06-14

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2019-06-14

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-06-14

K-0226

E · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2019-06-14

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-06-14

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-06-14

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-06-14

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2019-06-14

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2019-06-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-06-14

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2019-06-14

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-06-14

Federal penalties

2025-04-24Fine$17,655

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365343.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 73 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1982101218

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered