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Nursing homeFAID #9757

The Willows At Willard

1050 NEAL ZICK ROAD, WILLARD, OH, 44890

(419) 935-6511

69 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

1050 Neal Zick Road

Willard, OH 44890

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

365769

Care type

Nursing home

County

Huron

Facility name

The Willows At Willard

Street address

1050 NEAL ZICK ROAD

City / state / ZIP

Willard, OH 44890

Phone

(419) 935-6511

About this facility — The Willows At Willard

The Willows At Willard is a Medicare/Medicaid-certified skilled nursing facility in Willard, Ohio. It is licensed for 69 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 3 senior care facilities in Willard and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Willows At Willard 29 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Trilogy Health Services

Ownership type

For profit - Corporation

Registered owners & officers

Barber, Robin

Officer — since 2018

Barney, Leigh

Officer — since 2001

Bryant, William

Officer — since 2016

Corbin, Kathy

Managing employee — since 2011

Davis, David

Officer — since 2017

Fightmaster, Lisa

Managing employee — since 2015

Griffin-american Healthcare Reit Iii, Inc.

Indirect owner — since 2018

Griffin-american Healthcare Reit Iv Holdings, Lp

Indirect owner — since 2018

Keybank National Association

Mortgage holder — since 2017

Northstar Healthcare Income Inc

Indirect owner — since 2018

Northstar Healthcare Income Operating Partnership Lp

Indirect owner — since 2018

Phillips, Danielle

Operational control — since 2014

Prosky, Danny

Officer — since 2015

Streiff, Mathieu

Officer — since 2015

Trilogy Health Services Llc

Operational control — since 2015

Trilogy Holdings Nt-hci, Llc

Indirect owner — since 2018

Trilogy Management Services Llc

Operational control — since 2015

Williamson, Bradley

Officer — since 2014

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-11-08

CMS overall rating

5 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-09

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$342 per day (≈ $10,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

28% Medicaid · 9% Medicare · 63% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

6% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-09Health inspection4 citations

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2026-05-08

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-05-08

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2026-05-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-08

2024-11-21Health inspection7 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-23

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-23

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-23

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-23

F-0712

E · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2024-12-23

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-12-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-23

4 earlier / fire-safety inspections (18 citations)

2023-08-09Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-30

F-0761

E · No harm foundFrom a complaint

Corrected 2023-08-30

2026-04-09Fire-safety inspection6 citations

K-0131

F · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2026-04-28

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-22

K-0500

E · No harm found

Meet other general requirements that are deficient.

Corrected 2026-04-10

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-04-24

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-04-13

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-04-21

2024-11-21Fire-safety inspection6 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-12-23

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-12-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-23

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-23

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-23

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-23

2022-04-07Fire-safety inspection4 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2022-04-19

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2022-04-19

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-04-19

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-04-19

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365769.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered