Home›Browse›Virginia›Norfolk›Harbor's Edge

Nursing homeFAID #12663

Harbor's Edge

ONE COLLEY AVENUE, NORFOLK, VA, 23510

(757) 233-0475

33 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

One Colley Avenue

Norfolk, VA 23510

Get directions

Map facilities in this area

All facilities in Norfolk

Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

495395

Care type

Nursing home

County

Norfolk City

Facility name

Harbor's Edge

Street address

ONE COLLEY AVENUE

City / state / ZIP

Norfolk, VA 23510

Phone

(757) 233-0475

About this facility — Harbor's Edge

Harbor's Edge is a Medicare/Medicaid-certified skilled nursing facility in Norfolk, Virginia. It is licensed for 33 beds — well below the median for skilled nursing facilities in Virginia (117 beds).

It is one of 25 senior care facilities in Norfolk and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Harbor's Edge 23 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

L'heureux, Cathy

Director — since 2014

Smith, Linda

Managing employee — since 2009

Torres, Dayanara

Managing employee — since 2014

Regulatory standing

Licensed / certified since

2008-03-14

CMS overall rating

5 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-05

Nurse staffing

5.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$235 per day (≈ $7,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 4% Medicare · 96% private/other

Occupancy

100% (fiscal year 2023)

Vs. state median

41% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-05Health inspection1 citation

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-07

2024-03-14Health inspectionComplaint-triggered1 citation

F-0919

E · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-04-28

4 earlier / fire-safety inspections (21 citations)

2022-08-11Health inspection3 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2022-09-16

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-09-16

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2022-09-16

2019-09-10Health inspection8 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2019-10-25

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-10-25

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2019-10-25

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2019-10-25

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-10-25

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-10-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-10-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-10-25

2026-02-05Fire-safety inspection1 citation

K-0344

D · No harm found

Have an alternate power supply for its alarm system.

Corrected 2026-05-19

2019-09-10Fire-safety inspection9 citations

K-0131

D · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2019-11-15

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-12-23

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-11-15

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-11-15

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2019-12-23

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2019-12-23

K-0531

D · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2019-11-15

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2019-12-23

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-12-23

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495395.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered