Home›Browse›Missouri›Mountain View›Mountain View Healthcare

Nursing homeFAID #7108

Mountain View Healthcare

1211 NORTH ASH STREET, MOUNTAIN VIEW, MO, 65548

(417) 934-6818

www.willowhealthcare.com/communities/mountain-view-healthcare

105 licensed beds

CMS rates Mountain View Healthcare 5 out of 5 overall. Federal inspectors issued 20 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

1211 North Ash Street

Mountain View, MO 65548

Get directions

Map facilities in this area

All facilities in Mountain View

Public record summary

What we can show you for free.

Bed capacity

105

State license

052444

CMS facility ID

265412

Care type

Nursing home

Facility name

Mountain View Healthcare

Street address

1211 NORTH ASH STREET

City / state / ZIP

Mountain View, MO 65548

Phone

(417) 934-6818

Website

www.willowhealthcare.com/communities/mountain-view-healthcare

State license #

052444

About this facility — Mountain View Healthcare

Mountain View Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Mountain View, Missouri. It is licensed for 105 beds — close to the median for skilled nursing facilities in Missouri (97 beds).

It is one of 2 senior care facilities in Mountain View and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mountain View Healthcare 20 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Willow Health Care, Inc

Ownership type

Non profit - Corporation

Administrator

George Colbert

Registered owners & officers

Willow Health Care Inc

Direct owner — 100% stake — since 2009

Amyx, Tracey

Managing employee · Officer — since 2022

Counts, Emily

Managing employee · Officer — since 2023

Williamson, Jackie

Managing employee — since 2009

Regulatory standing

Licensed / certified since

1990-01-25

License expires

2027-01-17

CMS overall rating

5 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-04-04

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$265 per day (≈ $8,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

83% Medicaid · 8% Medicare · 10% private/other

Occupancy

62% (fiscal year 2024)

Vs. state median

3% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

105

Licensed as

ALF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-04-04Health inspection6 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-04-23

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-04-23

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-04-23

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-23

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-23

2024-01-11Health inspection1 citation

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-17

4 earlier / fire-safety inspections (13 citations)

2022-04-22Health inspection5 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-06-03

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-06-03

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-06-03

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2022-06-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-06-03

2025-04-04Fire-safety inspection1 citation

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-23

2024-01-11Fire-safety inspection2 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-17

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-02-17

2022-04-22Fire-safety inspection5 citations

K-0200

E · No harm found

Meet other general requirements.

Corrected 2022-06-03

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-22

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-06-02

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2022-06-03

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-06-03

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265412.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 10% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.7

Higher than 70% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

60%

Higher than 56% of nursing homes in the state

State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 17 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.7%	17.4%	13.5%	Better than state
Lose too much weight	6.1%	5.1%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	0.4%	2.2%	1.5%	Better than state
Have depressive symptoms	0.0%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	4.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.6%	84.0%	93.7%	Better than state
Ability to walk independently worsened	10.8%	15.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	9.8%	25.6%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	90.8%	95.3%	Better than state
With pressure ulcers	8.7%	4.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	14.3%	17.1%	18.3%	Better than state
Received an antipsychotic medication	7.3%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	0.90	1.98	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	2.49	2.16	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	90.9%	65.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	2.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	81.4%	61.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	18.3%	25.7%	23.4%	Better than state
Had an outpatient emergency department visit	14.7%	13.4%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.

What its owners also hold

Willow Health Care Inc has an ownership stake on file at 4 nursing homes, averaging 3.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Mercy St Francis Hospital, about 0.4 miles.
Ozarks Healthcare, about 21 miles. CMS rating 2 of 5.
Texas County Memorial Hospital, about 26 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Rock Point Nursing Center, Birch Tree, about 11 miles. CMS rating 3 of 5.
Willow Care Nursing Home, Willow Springs, about 16 miles. CMS rating 3 of 5.
Brooke Haven Healthcare, West Plains, about 21 miles. CMS rating 4 of 5.
Nhc Healthcare, West Plains, West Plains, about 22 miles. CMS rating 5 of 5.
West Vue Nursing and Rehabilitation Center, West Plains, about 22 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.866 ratings on Google

★★★★★Bridget Muse · 2026-07-10 · via Google
“My mom is living here and has been for 4 years. She's deaf and they learned sign language for her. This is the BEST nursing home in the Ozarks. Their employees are the best, and they take wonderful care of the people living there. I'm so grateful.”

★NowayJase · 2024-11-11 · via Google
“This is a beautiful facility on some beautiful acreage with some truly amazing staff. When I first arrived, I was star-struck, I really was. The amenities and size of the place are awe-inspiring, they really are! THEN I started hearing about rules that have been implemented by the current administrator / social worker. Rules that directly deny some patients of their basic human rights. Upon arriva…”

★★★★Robert Reagan · 2020-02-21 · via Google
“Clean facility with caring staff. Sometimes understaffed, but most nursing facilities are. Most of my visits did not find any "nursing home smells". They do a good job of keeping it clean. Also, the staff works hard at caring for the patients. I can recommend this facility for this area.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered