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Nursing homeFAID #6992

West Vue Nursing and Rehabilitation Center

210 DAVIS DRIVE, WEST PLAINS, MO, 65775
(417) 256-2152
westvueinc.org
130 licensed beds
★★★★★2/5CMS Five-Star overall3/5 health inspections4/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo of WEST VUE NURSING AND REHABILITATION CENTER
Photo via Google · Carol Boss (CarolBossArt)

Public record summary

What we can show you for free.
Bed capacity
130
State license
052826
CMS facility ID
265164
Care type
Nursing home
Facility name
West Vue Nursing and Rehabilitation Center
Street address
210 DAVIS DRIVE
City / state / ZIP
West Plains, MO 65775
Phone
(417) 256-2152
Website
westvueinc.org
State license #
052826

About this facility — West Vue Nursing and Rehabilitation Center

West Vue Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in West Plains, Missouri. It is licensed for 130 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 9 senior care facilities in West Plains and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Vue Nursing and Rehabilitation Center 35 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
West Vue, Inc
Ownership type
Non profit - Corporation
Administrator
Leigh Kincheloe

Registered owners & officers

West Vue Inc
Direct owner · Additional disclosable party — 100% stake — since 1966
Beard, Lyndell
Director — since 2023
Doss, Jack
Director · Officer — since 2013
Hogan, Vicki
Director · Officer — since 1993
Kincheloe, Leigh
Operational control · Additional disclosable party — since 2023
Miller, Glenn
Director — since 2011
Moushon, Jalynn
Officer · Operational control — since 2011
Pace, Randy
Director · Officer — since 2009
Robson, Marcia
Operational control — since 2016
Rothgeb, Joe
Director — since 2023
Spencer, Jack
Director — since 2017
Wernsing, Becky
Director — since 2019
Williams, Dixie
Director · Officer — since 2015

Regulatory standing

Licensed / certified since
1982-05-20
License expires
2027-06-30
CMS overall rating
2 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-16
Nurse staffing
5.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$243 per day (≈ $7,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
62% Medicaid · 5% Medicare · 33% private/other
Occupancy
70% (fiscal year 2023)
Vs. state median
5% below the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds
130
Licensed as
SNF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-16Health inspection10 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-05-30
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-05-30
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-05-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-30
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-30
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2026-05-30
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-05-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-30
2026-01-16Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-01-06
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-01-06
F-0940
D · No harm foundFrom a complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2026-01-06
5 earlier / fire-safety inspections (22 citations)
2025-01-24Health inspection4 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-02-25
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-02-25
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-25
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-02-25
2023-11-03Health inspection4 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-11-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-30
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-11-30
2026-04-16Fire-safety inspection3 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-05-30
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-05-30
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-05-30
2025-01-24Fire-safety inspection3 citations
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-25
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-02-25
K-0753
F · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2025-02-25
2023-11-03Fire-safety inspection8 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-11-30
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-11-30
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-11-30
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-30
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-30
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-11-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-30
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-30
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265164.

Visitor reviews

What people say on Google.
3.512 ratings on Google
★★Richard Cecil · 2026-08-08 · via Google

“The Lord will provide! He spoke this "you have not asked me anything so ask and YOU SHALL RECEIVE WHAT YOU ASK!?! I understand now only unselfish prayer, and intersession(prayer and fasting) works or your not even speaking to him so boast only to the LORD THAT SAVES AMEN ALL MEN, WOMEN, CHILDREN, FATHERS, SISTERS, GRANDPARENTS,COUSINS, ect AND HALLELUJAH”

★★★★★Carol Boss (CarolBossArt) · 2022-07-06 · via Google

“Would like to say how much my family and I appreciate all the personal attention from West Vue nursing home’s staff. ❤️ I really have no idea how we would’ve made it through without them. Such a nice clean and friendly environment combined with diligent care for our dad during such a rough time. Recommending West Vue to anyone who wants there loved one to have great care while feeling the love of …”

★june coffey welton · 2025-04-10 · via Google

“My husband is in room 210 . I had a problem with head nurse today .She said things that wasn't true then said she didn't say it . She also lied to my son . My son said it's time for you to get a lawyer. He had a stroke and needs therapy .I just want him to get therapy and get home .”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered