Home›Browse›Delaware›Wilmington›Regency Healthcare & Rehab Center

Nursing homeFAID #1671

Regency Healthcare & Rehab Center

801 N. BROOM STREET, WILMINGTON, DE, 19806

(302) 654-8400

100 licensed beds

CMS rates Regency Healthcare & Rehab Center 2 out of 5 overall. Federal inspectors issued 27 citations across 11 inspections in the last three years, with $77,867 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

801 N. Broom Street

Wilmington, DE 19806

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Public record summary

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Bed capacity

100

CMS facility ID

085012

Care type

Nursing home

County

New Castle

Facility name

Regency Healthcare & Rehab Center

Street address

801 N. BROOM STREET

City / state / ZIP

Wilmington, DE 19806

Phone

(302) 654-8400

Website

regencyhcr.com

About this facility — Regency Healthcare & Rehab Center

Regency Healthcare & Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Wilmington, Delaware. It is licensed for 100 beds — close to the median for skilled nursing facilities in Delaware (110 beds).

It is one of 36 senior care facilities in Wilmington and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Regency Healthcare & Rehab Center 27 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $77,867 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Nationwide Healthcare Services

Ownership type

For profit - Limited Liability company

Registered owners & officers

Gelley, Leah

Direct owner — since 2007

Gelley, Meir

Direct owner · Operational control — since 2007

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1970-06-18

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$77,867 total

Last standard inspection

2026-06-26

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$357 per day (≈ $10,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

82% Medicaid · 8% Medicare · 10% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

29% below the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 9:00 AM – 9:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-26Health inspection8 citations

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-01-11

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-31

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-07-31

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-31

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-07-31

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-31

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2026-07-31

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2026-07-31

2025-07-01Health inspection2 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-14

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-07-14

5 earlier / fire-safety inspections (17 citations)

2025-02-04Health inspectionComplaint-triggered8 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-14

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-03-14

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-03-14

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-14

F-0676

D · No harm foundFrom a complaint

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-03-14

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-14

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-14

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2025-03-14

2024-12-31Health inspectionComplaint-triggered3 citations

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-29

F-0710

D · No harm foundFrom a complaint

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-01-16

F-0760

E · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-01-16

2024-10-09Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-23

2024-07-17Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-07

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2024-08-07

2023-12-15Health inspectionComplaint-triggered3 citations

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-10

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-08-25

F-0688

E · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-01-23

Federal penalties

2024-12-31Fine$12,035

2023-12-15Fine$65,832

Total fines$77,867

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085012.

Quality of care & staffing

How it compares in Delaware.

Inspection citations, 3 years

More than 36% of nursing homes in the state

State median: 35

Federal fines, 3 years

$77,867

More than 70% of nursing homes in the state

State median: $38,290

Nurse staffing, hours per resident per day

3.9

Higher than 33% of nursing homes in the state

State median: 4.0

Nursing staff turnover, annual

57%

Higher than 90% of nursing homes in the state

State median: 40%

Resident outcomes

On 21 federal quality measures, this facility does better than the Delaware average on 8 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	14.5%	12.3%	13.5%	Worse than state
Lose too much weight	4.4%	5.5%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.0%	0.4%	0.7%	Worse than state
With a urinary tract infection	1.8%	1.9%	1.5%	Near state average
Have depressive symptoms	0.0%	10.6%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	1.1%	2.9%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.2%	93.7%	Near state average
Ability to walk independently worsened	14.6%	12.1%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	14.5%	21.9%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	98.8%	95.3%	Near state average
With pressure ulcers	4.6%	3.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	24.9%	19.3%	18.3%	Worse than state
Received an antipsychotic medication	9.4%	10.6%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.58	1.75	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	3.77	1.33	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	95.3%	84.5%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	0.9%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	93.9%	88.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	24.8%	22.7%	23.4%	Near state average
Had an outpatient emergency department visit	18.7%	10.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0600 4 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0641 2 inspections. Ensure each resident receives an accurate assessment.

Verify & compare

Where to check, and what's nearby.

Who to contact in Delaware

Licensing: Delaware Health and Social Services, Division of Health Care Quality (DHCQ)
File a complaint: 877-453-0012 · Online
Long-Term Care Ombudsman: 855-773-1002. A free advocate for residents and families.
Adult Protective Services: 888-277-4302. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Francis Hospital, about 0.1 miles. CMS rating 3 of 5.
Wilmington Va Medical Center, about 2.3 miles. CMS rating 4 of 5.
Nemours Children's Hospital, Delaware, about 2.7 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Gilpin Hall, Wilmington, about 0.5 miles. CMS rating 3 of 5.
Complete Care At Hillside, Wilmington, about 0.8 miles. CMS rating 4 of 5.
Kentmere Rehabilitation and Healthcare Center, Wilmington, about 0.9 miles. CMS rating 3 of 5.
Excelcare At Wilmington, Wilmington, about 0.9 miles. CMS rating 3 of 5.
Stonegates, Greenville, about 3.1 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.332 ratings on Google

★★★★★Stephanie Dennis · 2026-03-13 · via Google
“The staff is extremely nice. My care is really great. Staff is very helpful when I need help. When I was sent out to the hospital they checked on me and notified my parents. My therapy experience is wonderful. Bruce, the Administrator, is awesome. He is very helpful with any of my needs or request. Love the activities that the Activity Department does. The activity staff is great.”

★★★★★Joann Taylor · 2026-03-13 · via Google
“I’ve been a resident at Regency since 2008. The staff is wonderful, helpful, caring, and attentive. I love everyone here, especially JD. At Regency, residents help each other. Nursing gives me my medicine on time daily. Dining room and food is excellent. Facility is clean, well maintained, and friendly environment. I attend mostly all of the activities that the Activity Department provides an…”

★★★★James Schirmer · 2026-03-13 · via Google
“The facility is amazingly clean. My care is very good. Food is good, serves lots of chicken. Staff is very attentive, all levels. Business Office Manager is very helpful.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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