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Nursing homeFAID #8200

Rio Rancho Center

4210 SABANA GRANDE SE, RIO RANCHO, NM, 87124
(505) 892-6603
www.genesishcc.com/RioRancho
120 licensed beds

CMS rates Rio Rancho Center 1 out of 5 overall. Federal inspectors issued 80 citations across 14 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of RIO RANCHO CENTER
Photo via Google · Rio Rancho Center

Address

4210 Sabana Grande Se
Rio Rancho, NM 87124
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
325033
Care type
Nursing home
County
Sandoval
Facility name
Rio Rancho Center
Street address
4210 SABANA GRANDE SE
City / state / ZIP
Rio Rancho, NM 87124
Phone
(505) 892-6603
Website
www.genesishcc.com/RioRancho

About this facility — Rio Rancho Center

Rio Rancho Center is a Medicare/Medicaid-certified skilled nursing facility in Rio Rancho, New Mexico. It is licensed for 120 beds — above the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 16 senior care facilities in Rio Rancho and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Rio Rancho Center 80 times across 14 inspections in the last three years, including 9 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Peak Medical Llc
Direct owner — 100% stake — since 2015
Armijo, Olivia
Operational control · Additional disclosable party — since 2024
Berg, Michael
Officer — since 2015
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2012
Gen Operations I Llc
Indirect owner — since 2012
Gen Operations Ii Llc
Indirect owner — since 2012
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2015
Genesis Holdings Llc
Indirect owner — since 2015
Joseph, Charlesly
Operational control · Additional disclosable party — since 2024
Mendelson, Avi
Officer — since 2024
Morris, Diane
Operational control — since 2024
Sun Healthcare Group Inc
Indirect owner — since 2015
Sunbridge Healthcare Llc
Indirect owner — since 2007
Whitman, Arnold
Indirect owner — since 2015

Regulatory standing

Federal court records
1 naming this facility · 20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1982-11-04
CMS overall rating
1 of 5 stars
Health deficiencies
25 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-06-04
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$442 per day (≈ $13,440/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 5% Medicare · 38% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
22% above the NM median of $362/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 9 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-27Health inspectionComplaint-triggered2 citations
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-09-15
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-09-15
2026-06-04Health inspection13 citations
F-0576
F · No harm found
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2026-06-10
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-06-15
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-06-15
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-06-15
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-06-15
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-07-14
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-15
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-06-15
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2026-06-29
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-15
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-06-15
11 earlier / fire-safety inspections (65 citations)
2026-04-27Health inspectionComplaint-triggered4 citations
F-0552
E · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-05-21
F-0583
E · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2026-05-21
F-0636
D · No harm foundFrom a complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2026-05-21
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-21
2026-03-10Health inspectionComplaint-triggered5 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-03-30
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-03-30
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-03-30
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-03-30
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-30
2025-11-18Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-09
2025-06-06Health inspectionComplaint-triggered1 citation
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-08-01
2025-02-25Health inspection17 citations
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-04-08
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-04-08
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-04-08
F-0624
D · No harm found
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2025-04-08
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-04-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-08
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-08
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-08
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-04-08
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-04-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-04-08
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-04-08
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-04-08
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-04-08
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-04-08
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-04-08
2024-11-15Health inspectionComplaint-triggered3 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-12-13
F-0676
E · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-10-01
F-0809
D · No harm foundFood safetyFrom a complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-12-13
2024-08-16Health inspectionComplaint-triggered2 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-10-04
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-10-04
2024-02-19Health inspectionComplaint-triggered25 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-28
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-03-28
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-03-28
F-0577
C · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2024-03-28
F-0582
E · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-03-28
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-03-28
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-28
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-28
F-0676
E · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-03-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-28
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2024-03-28
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-28
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-28
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-28
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-03-28
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-28
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-03-28
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-03-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-28
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-03-28
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-03-28
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-28
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-03-28
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-28
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-03-28
2025-02-25Fire-safety inspection1 citation
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-04-08
2024-02-19Fire-safety inspection4 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-03-28
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-03-28
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-28
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-03-28
2022-11-04Fire-safety inspection2 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-12-01
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-12-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325033.

Quality of care & staffing

How it compares in New Mexico.
Inspection citations, 3 years
80
More than 68% of nursing homes in the state
State median: 71
Federal fines, 3 years
$0
No federal fines on record
State median: $20,748
Nurse staffing, hours per resident per day
3.1
Higher than 21% of nursing homes in the state
State median: 3.5
Nursing staff turnover, annual
53%
Higher than 45% of nursing homes in the state
State median: 55%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Mexico average on 5 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased14.4%10.3%13.5%Worse than state
Lose too much weight2.5%3.5%5.1%Better than state
With a catheter inserted and left in their bladder0.5%0.8%0.7%Better than state
With a urinary tract infection0.0%1.0%1.5%Better than state
Have depressive symptoms4.6%2.2%13.5%Worse than state
Were physically restrained0.0%0.0%0.1%
Experiencing one or more falls with major injury3.2%3.4%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine100.0%96.1%93.7%Near state average
Ability to walk independently worsened13.0%10.3%12.7%Worse than state
Received an antianxiety or hypnotic medication22.2%14.8%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine98.1%95.8%95.3%Near state average
With pressure ulcers6.5%5.2%4.5%Worse than state
With new or worsened bowel or bladder incontinence14.2%19.2%18.3%Better than state
Received an antipsychotic medication17.4%14.5%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.521.491.81Near state average
Outpatient emergency department visits per 1000 long-stay resident days0.882.591.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine89.3%86.1%82.3%Near state average
Newly received an antipsychotic medication1.5%1.2%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine86.9%84.6%80.1%Near state average
Were rehospitalized after a nursing home admission28.4%22.1%23.4%Worse than state
Had an outpatient emergency department visit23.0%15.7%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0658 5 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
  • F-0880 4 inspections. Provide and implement an infection prevention and control program.
  • F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
  • F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Mexico

  • Licensing: New Mexico Health Care Authority, Division of Health Improvement, Health Facility Licensing and Certification (District Operations)
  • File a complaint: 800-752-8649 · Online
  • Long-Term Care Ombudsman: 866-451-2901. A free advocate for residents and families.
  • Adult Protective Services: 866-654-3219. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Lovelace Westside Hospital, about 2.9 miles. CMS rating 4 of 5.
  • Lovelace Women's Hospital, about 8.4 miles. CMS rating 4 of 5.
  • Lovelace Medical Center, about 11 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.8169 ratings on Google
★★Lee Lo (Honest Opinions) · 2026-07-07 · via Google

“As soon as you walk in, you are hit with a strong smell of urine. Walking down the hallways it’s a thick aroma of urine.. there was a lady mopping, but it smelt like they mopped the whole facility with that same bucket of urine water daily. My heart felt so bad for the residence here. My family member told me that there are some good nurses and some not so good 🥺”

★★★★★Ernest Tucker · 2026-03-31 · via Google

“I am surprisingly impressed with this facility. I find it clean and pleasant to visit. I'm impressed with the competence of the staff and the genuine care they show for the residents. They are extremely responsive to the needs of the individual residents. The OT and PT staff are very thorough and persuasive without being abrasive. They are respectful of limitations yet kind in encouraging the resi…”

★★★★Sol Lopez · 2026-03-03 · via Google

“We were grateful to have met such dedicated individuals working here. Although we didn’t stay overnight, and the visit only lasted a few hours, our mom was treated with kindness and dignity. Special thanks to Bob the RN for providing valuable information and taking the time to get to know our mom and here needs. The CNA assigned to her in room 105 was very friendly and knowledgeable. Darlene at th…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered