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Nursing homeFAID #8258

The Neighborhood In Rio Rancho

900 LOMA COLORADO BLVD NE, RIO RANCHO, NM, 87124

(505) 994-2296

48 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

900 Loma Colorado Blvd Ne

Rio Rancho, NM 87124

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

325130

Care type

Nursing home

County

Sandoval

Facility name

The Neighborhood In Rio Rancho

Street address

900 LOMA COLORADO BLVD NE

City / state / ZIP

Rio Rancho, NM 87124

Phone

(505) 994-2296

About this facility — The Neighborhood In Rio Rancho

The Neighborhood In Rio Rancho is a Medicare/Medicaid-certified skilled nursing facility in Rio Rancho, New Mexico. It is licensed for 48 beds — well below the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 16 senior care facilities in Rio Rancho and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Neighborhood In Rio Rancho 64 times across 11 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,278 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Broecker, Laura

Director — since 2020

Haverland Carter Lifestyle Group Operating,llc

Operational control — since 2015

Julian, Angeles

Officer — since 2020

Martinez, Jennifer

Managing employee — since 2022

Trigg, Marie

Director — since 2022

Regulatory standing

Licensed / certified since

2016-08-10

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$8,278 total

Last standard inspection

2025-11-17

Nurse staffing

4.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$808 per day (≈ $24,560/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 6% Medicare · 47% private/other

Occupancy

74% (fiscal year 2024)

Vs. state median

123% above the NM median of $362/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-13Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-04-10

2025-11-19Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-02-13

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-11

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-13

F-0692

E · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-12-05

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-17

8 earlier / fire-safety inspections (58 citations)

2025-11-17Health inspection6 citations

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-12-05

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2025-12-05

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-12-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-05

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-12-05

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-12-05

2025-03-20Health inspectionComplaint-triggered6 citations

F-0571

E · No harm foundFrom a complaint

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Corrected 2025-05-02

F-0580

E · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-02

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-05-02

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-02

F-0726

F · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-05-02

F-0849

E · No harm foundFrom a complaint

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-05-02

2025-01-03Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-07

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2025-03-07

2024-05-23Health inspection6 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-21

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-06-21

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-21

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-21

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-21

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-21

2024-04-01Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-04-19

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-19

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-04-19

F-0757

D · No harm foundFrom a complaint

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-04-19

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-04-19

2023-02-03Health inspection7 citations

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-04-04

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-04-04

F-0602

D · No harm found

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-04-04

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-04

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-04-04

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-04-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-04

2025-11-17Fire-safety inspection25 citations

E-0018

F · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2026-03-13

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2026-03-13

E-0024

F · No harm found

Establish policies and procedures for volunteers.

Corrected 2026-03-13

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2026-03-13

E-0033

F · No harm found

Establish methods for sharing information.

Corrected 2026-03-13

E-0034

F · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2026-03-13

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-03-13

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-03-13

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-03-13

K-0300

E · No harm found

Meet other general requirements that are deficient.

Corrected 2026-03-13

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-13

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2026-03-13

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-03-13

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-13

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2026-03-13

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-03-13

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-13

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-03-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-03-13

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-13

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2026-03-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-13

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-13

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-03-13

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2026-03-13

2024-05-23Fire-safety inspection1 citation

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-14

Federal penalties

2025-11-17Fine$8,278

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325130.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered