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Nursing homeFAID #8255

The Suites Rio Vista

2410 19th Street SE, RIO RANCHO, NM, 87124

(505) 452-4200

www.suitesriovista.com

136 licensed beds

CMS rates The Suites Rio Vista 2 out of 5 overall. Federal inspectors issued 81 citations across 15 inspections in the last three years, with $11,190 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Suites Rio Vista

Address

2410 19th Street Se

Rio Rancho, NM 87124

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Public record summary

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Bed capacity

136

CMS facility ID

325127

Care type

Nursing home

County

Sandoval

Facility name

The Suites Rio Vista

Street address

2410 19th Street SE

City / state / ZIP

Rio Rancho, NM 87124

Phone

(505) 452-4200

Website

www.suitesriovista.com

About this facility — The Suites Rio Vista

The Suites Rio Vista is a Medicare/Medicaid-certified skilled nursing facility in Rio Rancho, New Mexico. It is licensed for 136 beds — above the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 16 senior care facilities in Rio Rancho and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Eduro Healthcare, a group of 34 facilities on this site.

Federal inspectors have cited The Suites Rio Vista 81 times across 15 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $11,190 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Eduro Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Allred Jackson, P.c.

Operational control · Additional disclosable party — since 2022

Balderrama, Mary

Operational control · Additional disclosable party — since 2020

Bewsey, Michael

Indirect owner · Director — since 2018

Brown, Mariah

Operational control · Additional disclosable party — since 2025

Buckner, Anna

Operational control · Additional disclosable party — since 2022

Caretrust Gp Llc

Additional disclosable party — since 2018

Caretrust Reit Inc

Additional disclosable party — since 2018

Ctr Partnership Lp

Additional disclosable party — since 2025

Ecapital Healthcare Corp

Security-interest holder · Additional disclosable party — since 2018

Eduro Healthcare Llc

Direct owner · Operational control · Additional disclosable party — since 2018

Forvis Mazars Llp

Operational control · Additional disclosable party — since 2018

Foxhood, Joseph

Operational control · Additional disclosable party — since 2020

Gamboa, Yessenia

Additional disclosable party — since 2021

Marsh, James

Officer · Operational control · Additional disclosable party — since 2018

Monroe, Dustin

Officer · Additional disclosable party — since 2018

Nnanna, Odinaka

Operational control · Additional disclosable party — since 2024

Thompson, Christopher

Governing body · Officer · Operational control · Additional disclosable party — since 2018

Williams, Heidi

Governing body · Additional disclosable party — since 2018

Wsrp, Llc

Operational control · Additional disclosable party — since 2018

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2015-01-21

CMS overall rating

2 of 5 stars

Health deficiencies

15 at the last standard inspection

Federal fines

$11,190 total

Last standard inspection

2026-02-11

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$487 per day (≈ $14,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

55% Medicaid · 8% Medicare · 37% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

35% above the NM median of $362/day — full state cost breakdown

Services & coverage

Licensed beds

136

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-19Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-03-27

2026-02-11Health inspectionComplaint-triggered14 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-03-27

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2026-03-27

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2026-03-27

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-27

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-03-27

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-03-27

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-03-27

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-03-27

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-27

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-01-29

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-27

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-03-27

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-27

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2026-03-27

11 earlier / fire-safety inspections (66 citations)

2025-08-22Health inspectionComplaint-triggered2 citations

F-0578

D · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-11-05

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-05

2025-07-17Health inspectionComplaint-triggered3 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-25

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-25

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-25

2025-04-25Health inspectionComplaint-triggered4 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-12

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-06-12

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-06-12

F-0761

D · No harm foundFrom a complaint

Corrected 2025-06-12

2025-02-12Health inspectionComplaint-triggered2 citations

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-14

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-03-14

2024-11-15Health inspection16 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-12-20

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-12-20

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-20

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-12-20

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-20

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-20

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-20

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-12-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-20

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-12-20

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-12-20

F-0761

D · No harm found

Corrected 2024-12-20

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2024-12-20

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-20

2024-07-10Health inspectionComplaint-triggered2 citations

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-09

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-07-09

2024-01-19Health inspectionComplaint-triggered1 citation

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-02-23

2023-12-11Health inspectionComplaint-triggered18 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-02

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-02

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-02-02

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-02-02

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-02-02

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-02

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-02-02

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-02-02

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-02-02

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-02-02

F-0761

E · No harm found

Corrected 2024-02-02

F-0801

D · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-02-02

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-02-02

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-02-02

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-02-02

F-0807

D · No harm foundFood safety

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2024-02-02

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-02

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-02

2026-02-11Fire-safety inspection11 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-07-17

K-0226

E · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2026-07-17

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-07-17

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-17

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-07-17

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-07-17

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-07-17

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-17

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-07-17

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-07-17

2024-11-15Fire-safety inspection3 citations

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-20

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-12-20

2023-12-11Fire-safety inspection4 citations

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-02

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-02-02

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-02-02

K-0927

E · No harm found

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2024-02-02

Federal penalties

2026-02-11Fine$11,190

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325127.

Quality of care & staffing

How it compares in New Mexico.

Inspection citations, 3 years

More than 71% of nursing homes in the state

State median: 71

Federal fines, 3 years

$11,190

More than 44% of nursing homes in the state

State median: $20,748

Nurse staffing, hours per resident per day

3.1

Higher than 18% of nursing homes in the state

State median: 3.5

Nursing staff turnover, annual

78%

Higher than 94% of nursing homes in the state

State median: 55%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Mexico average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.4%	10.3%	13.5%	Near state average
Lose too much weight	2.0%	3.5%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.1%	0.8%	0.7%	Worse than state
With a urinary tract infection	3.0%	1.0%	1.5%	Worse than state
Have depressive symptoms	0.0%	2.2%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%
Experiencing one or more falls with major injury	2.5%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.1%	93.7%	Near state average
Ability to walk independently worsened	9.5%	10.3%	12.7%	Near state average
Received an antianxiety or hypnotic medication	15.5%	14.8%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.8%	95.3%	Near state average
With pressure ulcers	6.9%	5.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	7.0%	19.2%	18.3%	Better than state
Received an antipsychotic medication	9.3%	14.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.31	1.49	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.22	2.59	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	86.1%	82.3%	Better than state
Newly received an antipsychotic medication	0.2%	1.2%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	97.0%	84.6%	80.1%	Better than state
Were rehospitalized after a nursing home admission	25.4%	22.1%	23.4%	Worse than state
Had an outpatient emergency department visit	13.2%	15.7%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0761 4 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0645 3 inspections. PASARR screening for Mental disorders or Intellectual Disabilities
F-0657 3 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0609 3 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

What its owners also hold

Eduro Healthcare Llc has an ownership stake on file at 10 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Mexico

Licensing: New Mexico Health Care Authority, Division of Health Improvement, Health Facility Licensing and Certification (District Operations)
File a complaint: 800-752-8649 · Online
Long-Term Care Ombudsman: 866-451-2901. A free advocate for residents and families.
Adult Protective Services: 866-654-3219. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Lovelace Westside Hospital, about 1.7 miles. CMS rating 4 of 5.
Lovelace Women's Hospital, about 8.7 miles. CMS rating 4 of 5.
Lovelace Medical Center, about 9.9 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Skies Healthcare & Rehabilitation Center, Albuquerque, about 0.8 miles. CMS rating 1 of 5.
Rio Rancho Center, Rio Rancho, about 3.2 miles. CMS rating 1 of 5.
The Neighborhood In Rio Rancho, Rio Rancho, about 4.3 miles. CMS rating 2 of 5.
Fiesta Park Wellness & Rehabilitation, Albuquerque, about 6.1 miles. CMS rating 3 of 5.
Ladera Center, Albuquerque, about 7.5 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

3.6151 ratings on Google

★★★★★Tommy Chavez · 2026-07-08 · via Google
“Wow, very impressed! Dad stayed here for 2 weeks. Very friendly staff Tech's , Nurse's are Great! My dad liked it which is saying something. Tech Tasha is Amazing I can't say enough about how she treated my dad. She was great to me, with explaining how it works. With updates the staff is amazing!”

★★★★★candace king · 2025-11-28 · via Google
“My 88-year old dad has been staying at the suites for two weeks. Everyone has been very kind and caring across-the-board. Daniel, his PT has gone above and beyond to build my dad’s confidence, endurance, and strength. Every single employee (nurses, techs, front office, kitchen…all of them!) have been supportive and professional since day #1.”

★Samantha Apodaca · 2026-03-16 · via Google
“I am writing to report a concerning safety incident involving one of your drivers. After merging abruptly into my lane and cutting me off, the driver responded to my horn by coming to a complete stop in the middle of active traffic. I was deeply concerned to see a patient in the vehicle, as this aggressive behavior put everyone—including your passenger—at risk. As a member of this community, I wou…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 81 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered