Home›Browse›Massachusetts›Worcester›St Mary Health Care Center

Nursing homeFAID #5737

St Mary Health Care Center

39 QUEEN STREET, WORCESTER, MA, 01610

(508) 753-4791

172 licensed beds

CMS rates St Mary Health Care Center 2 out of 5 overall. Federal inspectors issued 44 citations across 8 inspections in the last three years, with $8,788 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

39 Queen Street

Worcester, MA 01610

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Public record summary

What we can show you for free.

Bed capacity

172

CMS facility ID

225305

Care type

Nursing home

County

Worcester

Facility name

St Mary Health Care Center

Street address

39 QUEEN STREET

City / state / ZIP

Worcester, MA 01610

Phone

(508) 753-4791

Website

stmaryhc.com

About this facility — St Mary Health Care Center

St Mary Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 172 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Mary Health Care Center 44 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,788 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Covenant Health

Ownership type

Non profit - Corporation

Registered owners & officers

Becker, David

Operational control · Additional disclosable party — since 2016

Boyle, Melissa

Governing body · Additional disclosable party — since 2011

Castillo, Nicole

Director · Operational control · Additional disclosable party — since 2018

Covenant Health

Operational control · Additional disclosable party — since 1998

Doty, Ronald

Governing body · Director · Operational control · Additional disclosable party — since 2020

Forney, Stephen

Officer · Operational control — since 2019

Freije, Richard

Governing body · Additional disclosable party — since 2007

Garcia, Holly

Director · Additional disclosable party — since 2019

Grubbs, Stephen

Officer · Operational control · Additional disclosable party — since 2018

Lavallee, Eileen

Governing body · Additional disclosable party — since 2019

Lucke, Kelly

Operational control · Additional disclosable party — since 2022

Mango, Alaina

Operational control · Additional disclosable party — since 2020

Maroney, James

Governing body · Additional disclosable party — since 2020

Mccarthy, Jennifer

Director · Operational control · Additional disclosable party — since 2019

Okoli, Chidimma

Operational control · Additional disclosable party — since 2019

Waite, Douglas

Officer · Operational control · Additional disclosable party — since 2018

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-11-10

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$8,788 total

Last standard inspection

2026-04-14

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$313 per day (≈ $9,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

95% Medicaid · 1% Medicare · 4% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

36% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

172

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-14Health inspection7 citations

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-05-08

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-05-08

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2026-05-08

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-05-08

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-08

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-05-08

2025-10-29Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-11-25

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-11-25

5 earlier / fire-safety inspections (35 citations)

2025-06-23Health inspectionComplaint-triggered1 citation

F-0557

E · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-06-20

2024-12-18Health inspection9 citations

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2025-01-20

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-01-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-20

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2025-01-20

F-0742

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2025-01-20

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-20

F-0772

D · No harm found

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Corrected 2025-01-20

F-0776

D · No harm found

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Corrected 2025-01-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-20

2023-10-17Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-11-30

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-11-30

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-11-30

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-30

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-11-30

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-11-30

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2023-11-30

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-30

2026-04-14Fire-safety inspection1 citation

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-05-29

2024-12-18Fire-safety inspection16 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-01-31

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-01-31

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-01-17

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-01-31

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-01-31

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-01-31

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-01-21

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-03-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-31

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-31

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-01-31

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-01-31

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-31

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-01-31

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-01-17

K-0927

F · No harm found

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2025-01-17

Federal penalties

2025-10-29Fine$8,788

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225305.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 62% of nursing homes in the state

State median: 36

Federal fines, 3 years

$8,788

More than 60% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.6

Higher than 26% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

32%

Higher than 31% of nursing homes in the state

State median: 36%

Resident outcomes

On 19 federal quality measures, this facility does better than the Massachusetts average on 9 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.7%	15.8%	13.5%	Worse than state
Lose too much weight	3.7%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.7%	0.7%	0.7%	Better than state
With a urinary tract infection	0.7%	1.7%	1.5%	Better than state
Have depressive symptoms	2.6%	17.4%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	3.6%	3.4%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	97.3%	92.9%	93.7%	Near state average
Ability to walk independently worsened	15.1%	13.9%	12.7%	Near state average
Received an antianxiety or hypnotic medication	12.8%	19.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.3%	93.5%	95.3%	Near state average
With pressure ulcers	1.1%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	24.9%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	19.7%	21.5%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.51	1.84	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.49	1.45	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	76.7%	78.9%	82.3%	Near state average
Newly received an antipsychotic medication	11.5%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	82.1%	78.1%	80.1%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0580 2 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0732 2 inspections. Post nurse staffing information every day.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Vincent Hospital, about 1.1 miles. CMS rating 2 of 5.
Umass Memorial Medical Center/university Campus, about 3.1 miles. CMS rating 3 of 5.
Marlborough Hospital, about 15 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

West Side House Ltc Facility, Worcester, about 0.7 miles. CMS rating 5 of 5.
Lutheran Rehabilitation and Skilled Care Center, Worcester, about 1.1 miles. CMS rating 5 of 5.
Worcester Rehabilitation & Health Care Center, Worcester, about 1.3 miles. CMS rating 2 of 5.
Vantage At Worcester, Worcester, about 1.5 miles. CMS rating 1 of 5.
St Francis Rehabilitation & Nursing Center, Worcester, about 1.6 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.513 ratings on Google

★★Jon DiVito · 2024-04-23 · via Google
“My father was only here for two weeks before he got sick, and eventually passed away. The woman that manages the nursing home is very kind. We really liked her. I also very much like the fact that this is a Catholic facility. We are Catholics, and that meant a lot to us. We were hopeful that my father would get spiritual guidance while he was here. It seemed that they took good care of my father w…”

★★★★★Annette Allain · 2018-03-08 · via Google
“Can’t say enough about the administration who is ready, willing and able to work with the family members. Facilitity is small enough to get to know people. Excellent care. Extremely clean. Highly recommend.”

★★★★★Anita Rosinvil · 2019-06-11 · via Google
“I was there for rehabilitation for my knee 2017 and also in 2018 I was their for endurance therapy I loved being there the staff were always kind to me they were very. accommodating to my needs that I wanted even though I was a pain in the behind I want to say thank you again”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered