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Nursing homeFAID #1666

Willowbrooke Court At Country House

4830 KENNETT PIKE, WILMINGTON, DE, 19807
(302) 654-5101
14 licensed beds

CMS rates Willowbrooke Court At Country House 5 out of 5 overall. Federal inspectors issued 6 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
14
CMS facility ID
085003
Care type
Nursing home
County
New Castle
Facility name
Willowbrooke Court At Country House
Street address
4830 KENNETT PIKE
City / state / ZIP
Wilmington, DE 19807
Phone
(302) 654-5101

About this facility — Willowbrooke Court At Country House

Willowbrooke Court At Country House is a Medicare/Medicaid-certified skilled nursing facility in Wilmington, Delaware. It is licensed for 14 beds — well below the median for skilled nursing facilities in Delaware (110 beds).

It is one of 36 senior care facilities in Wilmington and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Acts Retirement-life Communities, a group of 27 facilities on this site.

Federal inspectors have cited Willowbrooke Court At Country House 6 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Acts Retirement-life Communities
Ownership type
Non profit - Corporation

Registered owners & officers

Acts Acquisition and Development Company Llc
Indirect owner — since 2010
Acts Alliance Management Llc
Indirect owner — since 2022
Acts Communities of Maryland, Inc.
Indirect owner — since 2019
Acts Legacy Foundation, Inc.
Indirect owner — since 2022
Acts Management Services, Inc.
Indirect owner · Operational control · Additional disclosable party — since 2012
Acts Retirement Services, Inc
Indirect owner — since 2010
Acts Retirement-life Communities Inc
Operational control · Additional disclosable party — since 2014
Acts Retirement-life Communities Management, Llc
Indirect owner · Operational control · Additional disclosable party — since 2022
Acts Signature Community Services Inc
Indirect owner — since 2009
Ahern, Susan
Officer · Operational control · Additional disclosable party — since 2020
Allmond, Susan
Director · Officer — since 2015
Baker Tilly Advisory Group Lp
Additional disclosable party — since 2025
Baker Tilly Us Llp
Additional disclosable party — since 2024
Bonita Springs Retirement Village Inc
Indirect owner — since 2024
Brod, Kathryn
Director — since 2024
Callaway, Warren
Director — since 2022
Chamberlain, Linda
Director — since 2025
Christiansen, Karen
Director · Officer · Operational control · Additional disclosable party — since 2010
Detweiler, Harold
Director — since 2009
Esterhai, John
Director — since 1996
Fox, Glenn
Officer · Operational control · Additional disclosable party — since 2017
Gerner, Elric
Director · Officer — since 2009
Glynn, James
Director — since 2023
Grant, Gerald
Director · Officer · Operational control · Additional disclosable party — since 2017
Greenwalt, Jennifer
Additional disclosable party — since 2025
Greer, Jason
Director — since 2022
Janney, Brian
Additional disclosable party — since 2022
Kelly, Michael
Director — since 2020
Lammers, John
Director — since 2020
Lawson, Daniel
Director · Officer — since 2019
Mashner, Marvin
Director · Officer — since 1991
Mease Life Inc
Indirect owner — since 2023
Middlebrooks, Daniel
Director — since 2023
Reichard, Dawn
Director — since 2025
U.s. Bank
Trustee · Additional disclosable party — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-01-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-23
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$2,240 per day (≈ $68,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 8% Medicare · 93% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
346% above the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds
14
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-02-26Health inspectionComplaint-triggered2 citations
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-04-24
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-24
2024-02-09Health inspection3 citations
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-03-18
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-18
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-18
1 earlier / fire-safety inspection (1 citation)
2024-02-09Fire-safety inspection1 citation
E-0037
E · No harm found
Establish staff and initial training requirements.
Corrected 2024-03-18
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085003.

Quality of care & staffing

How it compares in Delaware.
Inspection citations, 3 years
6
More than 5% of nursing homes in the state
State median: 35
Federal fines, 3 years
$0
No federal fines on record
State median: $38,290
Nurse staffing, hours per resident per day
4.5
Higher than 77% of nursing homes in the state
State median: 4.0

Resident outcomes

On 5 federal quality measures, this facility does better than the Delaware average on 4 and worse on 1. Differences within 10% of the average are shown as near average.

Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine96.8%84.5%82.3%Better than state
Newly received an antipsychotic medication0.0%0.9%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine100.0%88.4%80.1%Better than state
Were rehospitalized after a nursing home admission29.6%22.7%23.4%Worse than state
Had an outpatient emergency department visit3.2%10.8%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

What its owners also hold

  • Acts Retirement-life Communities Management, Llc has an ownership stake on file at 27 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Acts Management Services, Inc. has an ownership stake on file at 27 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Acts Retirement Services, Inc has an ownership stake on file at 26 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Mease Life Inc has an ownership stake on file at 25 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Delaware

  • Licensing: Delaware Health and Social Services, Division of Health Care Quality (DHCQ)
  • File a complaint: 877-453-0012 · Online
  • Long-Term Care Ombudsman: 855-773-1002. A free advocate for residents and families.
  • Adult Protective Services: 888-277-4302. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Nemours Children's Hospital, Delaware, about 2.2 miles.
  • St Francis Hospital, about 3.9 miles. CMS rating 3 of 5.
  • Wilmington Va Medical Center, about 4.0 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 6 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered