Nursing homeFAID #1467
Autumn Lake Healthcare At Windsor
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · D Jalbe
Public record summary
What we can show you for free.
Bed capacity
108
CMS facility ID
075011
Care type
Nursing home
County
Capitol
Facility name
Autumn Lake Healthcare At Windsor
Street address
581 POQUONOCK AVE
City / state / ZIP
Windsor, CT 06095
Phone
(860) 688-7211
Website
About this facility — Autumn Lake Healthcare At Windsor
Autumn Lake Healthcare At Windsor is a Medicare/Medicaid-certified skilled nursing facility in Windsor, Connecticut. It is licensed for 108 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).
It is one of 3 senior care facilities in Windsor and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Autumn Lake Healthcare At Windsor 91 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $190,822 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Corporation
Registered owners & officers
Alatise, Lara
Direct owner · Managing employee — since 2016
Windsor Health and Rehabilitation Center Llc
Direct owner — since 2016
Regulatory standing
Licensed / certified since
1971-09-01
CMS overall rating
1 of 5 stars
Health deficiencies
31 at the last standard inspection
Federal fines
$190,822 total
Last standard inspection
2026-03-11
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$457 per day (≈ $13,890/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
86% Medicaid · 5% Medicare · 9% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
7% below the CT median of $490/day — full state cost breakdown
Services & coverage
Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-14Health inspectionComplaint-triggered1 citation
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-05-15
2026-03-11Health inspection30 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-20
F-0559
D · No harm found
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2026-04-20
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-20
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-04-20
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-04-20
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-20
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2026-04-20
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-20
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-04-20
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-04-20
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-04-20
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-04-20
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-20
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-20
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-20
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-04-20
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2026-04-20
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-20
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-04-20
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-20
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2026-04-20
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-20
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-20
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2026-04-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-20
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-04-20
F-0882
E · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2026-04-20
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-04-20
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-04-20
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2026-04-20
6 earlier / fire-safety inspections (60 citations)
2025-06-09Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-02
2024-03-12Health inspectionComplaint-triggered14 citations
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-03-15
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-03-15
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-15
F-0660
D · No harm found
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-05-07
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-15
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-05-07
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-15
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-03-15
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-03-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-15
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-15
F-0850
E · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2024-03-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-07
2021-12-07Health inspection5 citations
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-02-17
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-02-17
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-02-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-02-17
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-02-17
2026-03-11Fire-safety inspection15 citations
E-0004
D · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-05-22
K-0100
D · No harm found
Meet other general requirements.
Corrected 2026-05-22
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-05-22
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2026-05-22
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-05-22
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-05-22
K-0362
D · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2026-05-22
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-05-22
K-0500
D · No harm found
Meet other general requirements that are deficient.
Corrected 2026-05-22
K-0541
D · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2026-05-22
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2026-05-22
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-05-22
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-05-22
K-0791
D · No harm found
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Corrected 2026-05-22
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-05-22
2024-03-12Fire-safety inspection19 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-02-27
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-02-27
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2024-02-27
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-27
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-02-27
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-02-27
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2024-03-07
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-02-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-02-27
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-14
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-02-27
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-28
K-0500
D · No harm found
Meet other general requirements that are deficient.
Corrected 2024-02-27
K-0700
F · No harm found
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2024-02-27
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-02-27
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-02-27
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-02-27
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-02-27
K-0930
D · No harm found
Ensure proper storage of liquid oxygen.
Corrected 2024-02-27
2021-12-07Fire-safety inspection6 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2022-01-28
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2022-01-28
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-01-28
K-0500
D · No harm found
Meet other general requirements that are deficient.
Corrected 2022-01-28
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-01-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-01-28
Federal penalties
2026-03-11Fine$171,390
2024-03-12Fine$19,432
Total fines$190,822
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075011.
Visitor reviews
What people say on Google.
3.6★★★★★60 ratings on Google
★★★★★Carter Dziedzic · 2026-02-19 · via Google“The staff here is amazing. You always feel welcomed, and acknowledged in this building. I have been in several nursing homes and assisted living facilities, that do not compare to the quality of staff and service at Autumn Lake Windsor. I would feel at ease knowing my loved one was residing and being cared for by this staff. What an amazing community.”
★Aidan Dillon · 2026-01-21 · via Google“The staff are kind people but the quality of care provided for my grandmother was unacceptably low. The staff repeatedly failed to get her to the bus that came to pick her up on time (she was unable to move herself), resulting in her missing all of her appointments with doctors. The quality of the food served was extremely poor. The assistance button in her room did not work so she was unable to g…”
★★★★Kathleen Adams · 2026-02-16 · via Google“Update: my mom ended up leaving there on December 29th. Overall the care was not bad. One of the issues was they were short staffed if you call the facility no one answered at the nursing station, the nursing supervisors office, or the rehab center. They weren't always quick to respond when people rang the nurses button because they didn't have enough people. And that could be bad if someone is …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 91 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered