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Nursing homeFAID #5934

Life Care Center of Auburn

14 MASONIC CIRCLE, AUBURN, MA, 01501
(508) 832-4800
lcca.com
154 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Life Care Center of Auburn

Public record summary

What we can show you for free.
Bed capacity
154
CMS facility ID
225661
Care type
Nursing home
County
Worcester
Facility name
Life Care Center of Auburn
Street address
14 MASONIC CIRCLE
City / state / ZIP
Auburn, MA 01501
Phone
(508) 832-4800
Website
lcca.com

About this facility — Life Care Center of Auburn

Life Care Center of Auburn is a Medicare/Medicaid-certified skilled nursing facility in Auburn, Massachusetts. It is licensed for 154 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 5 senior care facilities in Auburn and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Auburn 40 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $29,738 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Limited Liability company

Registered owners & officers

Cross, Cindy
Officer — since 1994
Developers Investment Company Inc
Direct owner · Operational control — since 1993
Fletcher, Todd
Operational control — since 2024
Fontain, Cathrine
Governing body · Operational control · Additional disclosable party — since 2019
Henry, Terry
Officer — since 1999
Lacerda De La Cruz, Eliesel
Operational control · Additional disclosable party — since 2022
Lay, Lisa
Officer — since 2018
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 1994
Long, Zofia
Governing body · Operational control — since 2004
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Additional disclosable party — since 2000
Swanker, Richard
Officer — since 2011
Szabo, Sherry
Governing body · Operational control — since 2023
Thurmond, Joan
Officer — since 2000
Ziegler, James
Operational control — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1994-12-01
CMS overall rating
3 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$29,738 total
Last standard inspection
2025-06-18
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$634 per day (≈ $19,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
50% Medicaid · 18% Medicare · 32% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
30% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
154
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-23Health inspectionComplaint-triggered1 citation
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-03-31
2025-06-18Health inspection4 citations
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-10
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-07-10
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-10
4 earlier / fire-safety inspections (35 citations)
2025-01-03Health inspectionComplaint-triggered3 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-01-29
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-29
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-01-29
2024-04-10Health inspection10 citations
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-07
F-0640
C · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-05-07
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-07
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-05-07
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-05-07
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-05-07
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-05-07
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-07
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-07
2022-12-05Health inspection18 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-01-04
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-01-04
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-01-04
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-01-04
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-01-04
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-01-04
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-01-04
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-01-04
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-01-04
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-01-04
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-01-04
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-04
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-01-04
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-01-04
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-01-04
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-01-04
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-01-04
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-01-04
2025-06-18Fire-safety inspection4 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-07-11
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-07-11
K-0908
E · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2025-07-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-11

Federal penalties

2024-04-10Fine$29,738
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225661.

Visitor reviews

What people say on Google.
4.5248 ratings on Google
★★★★★Sandi Theros · 2026-05-12 · via Google

“I visited a close friend who's rehabbing for a spine/back injury from a fall. She rather be home, but she's comfortable waiting for test/X-ray results. My visit was pleasant. The facility is pleasant and I'm glad my friend had no complaints.”

★★★★★Tyler Wills · 2025-05-16 · via Google

“Went here on Thursday June 27th , 2024 with my family for their Bingo event . This was my second time going to a bingo event there. This place is so clean and beautiful well - kept up . Friendly staff , I love how they get the patients involved in different activities and make them feel part of it. I am looking forward to the next Bingo event. Me and my family had a wonderful time there.. I lov…”

★★★★★Michelle S · 2025-11-10 · via Google

“My mom's been at Auburn Life Care for almost three years now. Deciding to move mom there was tough, but it was all about keeping her safe. She's got more independence now, and she hasn't had any falls like she did at home. Back then, living on the third floor made it hard for her to get to appointments, but now it's alot easier. The staff is always there for her, especially during her crying epis…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered