Home›Browse›Massachusetts›Worcester›Parsons Hill Rehabilitation & Health Care Center

Nursing homeFAID #5788

Parsons Hill Rehabilitation & Health Care Center

1350 MAIN STREET, WORCESTER, MA, 01603

(508) 791-4200

162 licensed beds

CMS rates Parsons Hill Rehabilitation & Health Care Center 2 out of 5 overall. Federal inspectors issued 52 citations across 10 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of PARSONS HILL REHABILITATION & HEALTH CARE CENTER

Photo via Google · Parsons Hill Rehabilitation & Health Care Center

Address

1350 Main Street

Worcester, MA 01603

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Public record summary

What we can show you for free.

Bed capacity

162

CMS facility ID

225390

Care type

Nursing home

County

Worcester

Facility name

Parsons Hill Rehabilitation & Health Care Center

Street address

1350 MAIN STREET

City / state / ZIP

Worcester, MA 01603

Phone

(508) 791-4200

Website

parsonshillrehab.com

About this facility — Parsons Hill Rehabilitation & Health Care Center

Parsons Hill Rehabilitation & Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 162 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Athena Healthcare Systems, a group of 20 facilities on this site.

Federal inspectors have cited Parsons Hill Rehabilitation & Health Care Center 52 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Athena Healthcare Systems

Ownership type

For profit - Partnership

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-29

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$523 per day (≈ $15,900/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

89% Medicaid · 3% Medicare · 9% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

7% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

162

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-30Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-08-07

2026-04-29Health inspection8 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-06-05

F-0628

B · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-06-05

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-06-05

F-0712

E · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2026-06-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-05

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-06-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

8 earlier / fire-safety inspections (43 citations)

2025-08-19Health inspectionComplaint-triggered1 citation

F-0628

E · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-05

2025-04-01Health inspectionComplaint-triggered1 citation

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-04-25

2025-03-25Health inspection11 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-04-25

F-0582

B · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-04-25

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-04-25

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-04-25

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-04-25

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-25

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-25

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-04-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-25

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-04-25

2024-07-23Health inspectionComplaint-triggered2 citations

F-0727

D · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-08-14

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-14

2024-01-23Health inspection16 citations

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-03-15

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-03-15

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-03-15

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-03-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-15

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-03-15

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-03-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-03-15

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-15

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-03-15

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-03-15

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-03-15

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-15

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-15

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-03-15

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-15

2026-04-29Fire-safety inspection4 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-07-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-20

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-07-20

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-20

2025-03-25Fire-safety inspection7 citations

K-0133

F · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2025-04-17

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-04-17

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-04-17

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-17

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-04-17

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-04-17

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-17

2024-01-23Fire-safety inspection1 citation

K-0226

F · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2024-02-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225390.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 71% of nursing homes in the state

State median: 36

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.2

Among the lowest of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

25%

Higher than 14% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 12 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	13.3%	15.8%	13.5%	Better than state
Lose too much weight	2.9%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.8%	0.7%	0.7%	Near state average
With a urinary tract infection	0.4%	1.7%	1.5%	Better than state
Have depressive symptoms	22.3%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	4.4%	3.4%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.3%	92.9%	93.7%	Near state average
Ability to walk independently worsened	13.4%	13.9%	12.7%	Near state average
Received an antianxiety or hypnotic medication	33.2%	19.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	93.3%	93.5%	95.3%	Near state average
With pressure ulcers	2.8%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	16.0%	20.4%	18.3%	Better than state
Received an antipsychotic medication	39.0%	21.5%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.54	1.84	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.69	1.45	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	91.7%	78.9%	82.3%	Better than state
Newly received an antipsychotic medication	4.7%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	91.6%	78.1%	80.1%	Better than state
Were rehospitalized after a nursing home admission	18.8%	25.7%	23.4%	Better than state
Had an outpatient emergency department visit	6.0%	11.8%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0842 4 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0698 3 inspections. Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0628 2 inspections. Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0918 2 inspections. Have generator or other power source capable of supplying service within 10 seconds.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Vincent Hospital, about 3.3 miles. CMS rating 2 of 5.
Umass Memorial Medical Center/university Campus, about 5.3 miles. CMS rating 3 of 5.
Umass Memorial Health - Harrington Hospital, about 15 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Hermitage Healthcare, Worcester, about 1.4 miles. CMS rating 2 of 5.
St Mary Health Care Center, Worcester, about 2.2 miles. CMS rating 2 of 5.
West Side House Ltc Facility, Worcester, about 2.7 miles. CMS rating 5 of 5.
Worcester Rehabilitation & Health Care Center, Worcester, about 3.0 miles. CMS rating 2 of 5.
Lutheran Rehabilitation and Skilled Care Center, Worcester, about 3.2 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.070 ratings on Google

★Danielle Simons · 2026-03-28 · via Google
“If I could give this place negative stars, I would. In fact, they deserve an entire galaxy of negative stars. Rats and mice are running around this facility like they own the place — across the floors, down the halls, and straight into patient rooms. They are chewing on dressings, crawling into beds, and putting vulnerable people at serious risk. This isn’t “a problem.” This is a full‑blown healt…”

★★★★★Mark R · 2025-03-17 · via Google
“From the very start I was received with open arms and I’ve felt comfortable ever since. The nursing staff seems to know everything they need to know about my medication and my condition and were pleasant Nd able to help me with everything I needed. I am a paraplegic and there is a lot that has to be done with my care. Surprsingly enough, the food and laundry is great I always get my clothes back t…”

★★★Richard Padula · 2025-04-02 · via Google
“Let's start with social services they have no communication with each other. I was suppose to go hoe on a Friday and they. Said I told them I was homeless. I had to call Florida (my lanlord) to tell them I had a place to go. Then Monday they told me I couldn't leave because I had no pop doctor I was. There 4 months you think that would have come up sooner. They were also suppose to get me a perso…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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