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Nursing homeFAID #5782

Westfield Rehabilitation and Health Center

37 FEEDING HILLS ROAD, WESTFIELD, MA, 01085

(413) 568-2341

80 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

37 Feeding Hills Road

Westfield, MA 01085

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

225383

Care type

Nursing home

County

Hampden

Facility name

Westfield Rehabilitation and Health Center

Street address

37 FEEDING HILLS ROAD

City / state / ZIP

Westfield, MA 01085

Phone

(413) 568-2341

About this facility — Westfield Rehabilitation and Health Center

Westfield Rehabilitation and Health Center is a Medicare/Medicaid-certified skilled nursing facility in Westfield, Massachusetts. It is licensed for 80 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 5 senior care facilities in Westfield and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Westfield Rehabilitation and Health Center 74 times across 7 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $49,296 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

2 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$49,296 total

Last standard inspection

2026-04-03

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$482 per day (≈ $14,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

78% Medicaid · 9% Medicare · 13% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

1% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-03Health inspection2 citations

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-04-23

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-23

2025-01-15Health inspection27 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-26

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-02-26

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-26

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-02-26

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-26

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-26

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-02-26

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-26

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-26

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-26

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-26

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-02-26

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-02-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-26

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-02-26

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-02-26

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-02-26

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-02-26

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-02-26

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-26

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-26

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-26

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2025-02-26

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-02-26

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-02-26

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2025-02-26

5 earlier / fire-safety inspections (45 citations)

2024-01-31Health inspectionComplaint-triggered1 citation

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2024-02-14

2023-11-08Health inspection19 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-12-19

F-0584

F · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-19

F-0623

F · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-12-19

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-12-19

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-12-19

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-19

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2023-12-19

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-12-19

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-19

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-19

F-0756

F · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-12-19

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-12-19

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-12-19

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-19

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-12-19

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-01-22

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-12-19

F-0941

F · No harm found

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Corrected 2023-12-19

2026-04-03Fire-safety inspection16 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-06-20

E-0009

F · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2026-06-20

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2026-06-20

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2026-06-20

E-0023

F · No harm found

Establish policies and procedures for medical documentation.

Corrected 2026-06-20

E-0026

E · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2026-06-20

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2026-06-20

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-06-20

K-0225

F · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2026-06-20

K-0252

E · No harm found

Provide at least two remote exits on each floor or fire section of the building.

Corrected 2026-07-29

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-06-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-06-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-20

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-20

K-0541

F · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2026-06-20

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-06-20

2025-01-15Fire-safety inspection2 citations

K-0252

D · No harm found

Provide at least two remote exits on each floor or fire section of the building.

Corrected 2025-02-07

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-15

2023-11-08Fire-safety inspection7 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-12-29

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2023-12-29

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2023-12-29

E-0041

E · No harm found

Implement emergency and standby power systems.

Corrected 2023-12-29

K-0252

D · No harm found

Provide at least two remote exits on each floor or fire section of the building.

Corrected 2024-01-03

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-12-29

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-29

Federal penalties

2023-11-08Fine$49,296

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225383.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered